> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/getting-started.md).

# Getting Started

Learn how to get started with BoxHero for effective inventory tracking. Our step-by-step guide covers creating teams, adding items, managing transactions, inviting team members, and more.

***

## Sign Up

You can sign up with your email or use a Google, Apple, or Kakao account — or log in instantly by scanning a QR code. You’ll get a **free 30-day trial** of the Business Plan, with no commitment or payment required.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-372f3afa29c20a83bb2457b03cb9ae1f199db039%2Fboxhero-signin-QR.png?alt=media" alt="BoxHero Sign In Screen with Social Logins and QR Code"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note**: If you don’t start a subscription, your account will automatically move to the free [Personal Plan](/docs/pricing.md#personal-plan) when the trial ends. Premium features will no longer be available.
{% endhint %}

## Create a Team

Once you’ve signed up, your first step is to set up a <mark style="color:$primary;">`Team`</mark>.

Think of a **team** as a shared workspace where you and your colleagues can manage inventory, track items, and control user access in one place.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FDNnZArcBvPCmFJJTe0Y3%2Fgetting%20started-boxhero%20team-welcome%20steps.jpg?alt=media&amp;token=9f095a47-0916-469c-96be-b60dff68551c" alt=""><figcaption></figcaption></figure>

#### Best Practices

* **Keep it simple**: Most businesses only need one team.
* **Stay organized**: If you need to strictly separate departments or locations, you can create additional teams.
* **Name it right**: We recommend starting with your business name. You can rename a team later.

{% hint style="success" %}
**Need help with these terms?**\
Check out our [terminology guide](https://www.boxhero.io/blog/terminology-guide) for clear definitions and explanations of key concepts in BoxHero.
{% endhint %}

***

## Add Items

**Items** are the basic units of inventory you manage in BoxHero.

1. To add an item, go to <mark style="color:$primary;">`Item List`</mark> and click the <mark style="color:$primary;">`Add Item`</mark> button.
2. Then, fill in your item information and click <mark style="color:$primary;">`Save`</mark> at the end.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4696778c91b53d9f7d10783b0f627b4c/iframe?poster=https%3A%2F%2Fcustomer-0jrbilsa8yt3k758.cloudflarestream.com%2F4696778c91b53d9f7d10783b0f627b4c%2Fthumbnails%2Fthumbnail.jpg%3Fheight%3D1080&letterboxColor=transparent>" %}

### Item Information

#### Details

* **SKU**<sup><mark style="color:$danger;">**\***<mark style="color:$danger;"></sup> — A **Stock** **Keeping** **Unit** is the item's unique identifier. BoxHero generates one automatically, or you can enter your own. No two items can share the same SKU.
* **Name**<sup><mark style="color:$danger;">**\***<mark style="color:$danger;"></sup> — The primary name used to identify the item.
* **Barcode** — Add a barcode so you can look items up instantly by scanning.
  * **Existing barcode**: Enter it manually or scan it in (USB scanner or mobile camera).
  * **No barcode?** Click <mark style="color:$primary;">`Generate`</mark> to create a random 13-digit number. You can print this onto labels after saving the item.
* **Photo** — Upload an image for quick identification (max 3 MB).

#### Attributes

* [**Attributes**](/docs/concepts/attributes.md) — Add any custom details you need to help categorize and filter your inventory (e.g. *brand, manufacturer, color, size, sell-by date).*

#### Pricing

* **Cost & Price** *(Optional)* — Set a default unit cost and selling price for your items. These values will autofill in your [<mark style="color:blue;">purchase and sales orders</mark>](/docs/key-features/purchase-and-sales.md).
  * Unit cost and selling price are for reference only.
  * They do *not* calculate profit margins or track historical price fluctuations.

#### Starting Quantity

* **Quantity** *(Optional)* — You can save an item with a zero balance and add stock later.
  * **Managing multiple storage sites?** Assign a quantity to each [<mark style="color:blue;">location</mark>](/docs/concepts/locations.md).

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FW8ZkE11rYtoMd7bklQLO%2Fgetting-started-new-item-information.jpg?alt=media&amp;token=82a874e6-e26e-48c2-b228-263968ff5dcf" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Save time**: You can import an Excel file and upload a spreadsheet to [**add items in bulk**](/docs/concepts/items.md#add-items-via-excel).
{% endhint %}

***

## View Items

Search for items in the <mark style="color:$primary;">`Item List`</mark>, or use the <mark style="color:$primary;">`Group by`</mark> function to organize them into folder-style categories. You can also <mark style="color:$primary;">`Sort`</mark> (⇅) items by quantity (high to low) or alphabetically.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2F7av6wTlc3jAuFOwvD83a%2Fgetting-started-item%20list-group%20by.jpg?alt=media&amp;token=27ff976e-5a8a-404b-a3dd-865a8559ca51" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Ffl2dmmFw66MMz2WaBWm1%2Fgetting-started-item%20list-group%20by-nested.jpg?alt=media&amp;token=8edb8976-d8a3-41c2-ab84-80f3a26c5d9c" alt=""><figcaption></figcaption></figure>

In the <mark style="color:$primary;">`Data Center`</mark>, you can:

* View your items in a table
* Sort items by any column
* Select multiple items to edit or delete at once

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FOtWR4QnipLKnyZefUxOf%2Fgetting-started-data%20center-edit-toolbar.jpg?alt=media&amp;token=9169a744-7f09-4bed-a234-bb3eedc0eedc" alt=""><figcaption></figcaption></figure>

***

## Inventory Transactions

After you add items, update quantities with stock transactions. Each one updates on-hand quantities and is recorded in your team's transaction history.

* <mark style="color:$primary;">`Stock In`</mark>: Increases on-hand quantity (e.g., receiving new inventory).
* <mark style="color:$primary;">`Stock Out`</mark>: Decreases on-hand quantity (e.g., shipping or selling items).
* <mark style="color:$primary;">`Move Stock`</mark>: Transfers items between locations.
* <mark style="color:$primary;">`Adjust Stock`</mark>: Corrects or modifies stock levels for loss, damage, or counting differences.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FuhQOqtbspJPAPgJhjUIT%2Fgetting%20started-boxhero%20team-no%20transactions.jpg?alt=media&amp;token=5a8f8966-8f4a-4221-a227-65e560d65e32" alt=""><figcaption></figcaption></figure>

### Stock In

1. In the left sidebar, go to <mark style="color:$primary;">`Stock In`</mark>.
2. Select a location.
3. *(Optional)* Select a [partner](/docs/concepts/partners.md) — the supplier you're receiving from.
4. Choose the item and enter the quantity.
5. *(Optional)* Add a reference, note, or attachment (e.g., a supplier invoice or packing list).

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FxZE32tqItV64wYkXsryL%2Fstock%20in-transaction-sample.jpg?alt=media&amp;token=11d11a17-7c94-44c1-bda3-3319920d313d" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The "**location**" step only appears if you're using more than one location. New teams start with a free 30-day trial of the [Business Plan](/docs/pricing.md#business-plan), which includes multi-location support.
{% endhint %}

### Stock Out

1. In the left sidebar, go to <mark style="color:$primary;">`Stock Out`</mark>.
2. Select a location.
3. *(Optional)* Select a partner — the customer you're shipping to.
4. Choose the item and enter the quantity.
5. *(Optional)* Add a reference, note, or attachment (e.g., a packing slip or delivery note).

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2F9luUDBRWHHGxKU20ONMX%2Fstock%20out-transaction-sample.jpg?alt=media&amp;token=af7a1438-46f9-46c2-bc97-c55bce8a53b6" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Quick** **Shortcuts**:\
Use <mark style="color:$primary;">`Import from Excel`</mark> or <mark style="color:$primary;">`Scan Barcode`</mark> to add multiple items or quantities at once.
{% endhint %}

### Move Stock

1. In the left sidebar, go to <mark style="color:$primary;">`Move Stock`</mark>.
2. Select the source location (<mark style="color:$primary;">`From`</mark>) and the destination location (<mark style="color:$primary;">`To`</mark>).
3. Choose the items and quantities to move.
4. *(Optional)* Add a reference, note, or attachment.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FmlfrrrHXNe2XemwvGIz1%2Fmove%20stock-transaction-sample.jpg?alt=media&amp;token=07b3bafb-1cf6-4362-9c50-ec20410ba22a" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** [Move Stock](/docs/key-features/tx.md#move-stock) is only available when your team has **two or more locations** set up.
{% endhint %}

### Adjust Stock

1. In the left sidebar, go to <mark style="color:$primary;">`Adjust Stock`</mark>.
2. Select a location.
3. Select the item and enter the new quantity.
4. *(Optional)* Add a reason, reference, or attachment (e.g., loss, damage, or count difference).

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FVnChAn5TcquZy54v8h1e%2Fadjust%20stock-transaction-sample.jpg?alt=media&amp;token=afe126ae-ca2c-4646-9bf5-f75fd16da915" alt=""><figcaption></figcaption></figure>

***

## View Transaction History

* Use the <mark style="color:$primary;">`Transactions`</mark> menu to review every inventory action and find the details you need for reconciliation or audits.
* Set a <mark style="color:$primary;">`Date Range`</mark>, <mark style="color:$primary;">`+ Add Filter`</mark>, or <mark style="color:$primary;">`Export to Excel`</mark> to download your inventory records.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FNEZXfgmWkWfbPISmmZ3X%2Fframeit_2026-07-12T22-33-18.jpg?alt=media&amp;token=aafc9634-f218-48ff-bca2-de7d0d0f1688" alt=""><figcaption></figcaption></figure>

[**More Actions**](/docs/key-features/tx.md#types-of-inventory-transactions)**:**

* Print a summary
* Download as PDF
* Print labels
* Export to Excel
* Edit or delete a transaction
* Restore a previous version

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/5c53f7b97987939072035a0b0b86da7e/iframe?poster=https%3A%2F%2Fcustomer-0jrbilsa8yt3k758.cloudflarestream.com%2F5c53f7b97987939072035a0b0b86da7e%2Fthumbnails%2Fthumbnail.jpg%3Fheight%3D1080&letterboxColor=transparent>" %}
Stock transactions sync across all devices in real time.
{% endembed %}

***

## Invite Team Members

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Members`</mark> to invite or remove [team members](/docs/concepts/members.md#member-settings).\
Invite anyone who will help manage your inventory so you can test features together.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2F0BMOqAg9GQtQk99gC1Ca%2Fgetting-started-invite-team-members.jpg?alt=media&amp;token=4ea590b5-0193-49f3-847d-b6645a628eac" alt=""><figcaption></figcaption></figure>

***

## Get the Mobile App

Use the BoxHero mobile app to manage inventory on the go — sign in with your account to access your team, scan barcodes, and record stock transactions from your phone.

* **Android**: [Get it on Google Play](http://play.google.com/store/apps/details?id=com.bgpworks.boxhero)
* **iOS**: [Download on the App Store](http://itunes.apple.com/app/id1325512157)

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-d9968ab7a4cbff1d8bcf07a2c195e3dfa8469c6c%2FMobile.png?alt=media" alt=""><figcaption></figcaption></figure>

***

## Subscribe

If you decide to continue after the free trial, go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> to start your subscription.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-acae93e59dcc6662a9d2c3c16a28eebd44fa6b75%2Fsettings-billing.png?alt=media" alt=""><figcaption><p>You can find more details about payments and billing <a href="/docs/pricing.md#managing-your-plan">here</a>.</p></figcaption></figure>

**About your data:** Any data you enter during the free trial *stays* in your account after the trial ends. If you subscribe to the team you used for testing, you can continue using it without interruption.

**If you want to start fresh:** You can reset your test team in one of the following ways:

* Delete all items in the team and contact [Support](/docs/resources/contact.md) to reset your transaction history.
* Or create a new team and start with a clean setup.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FOMrq8ib8y0e5VnB1vhRl%2Fgetting-started-all-set.jpg?alt=media&amp;token=3e79f764-3413-499a-9dac-551c7721d15c" alt=""><figcaption></figcaption></figure>

**Need a hand?** Check out our quick video tutorials for web and mobile.

{% content-ref url="/pages/Cu3G2Ciku5gsUz0MnUoL" %}
[Video Tutorials](/docs/video-tutorials.md)
{% endcontent-ref %}
