# Partners

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-21de32baaa79ca0bfc5eba0138777e8b84b5ec57%2F%E1%84%80%E1%85%A5%E1%84%85%E1%85%A2%E1%84%8E%E1%85%A5.png?alt=media" alt=""><figcaption></figcaption></figure>

***

## Definitions

A **Customer** is a partner who receives items from your inventory. \
Customers are linked to <mark style="color:blue;">**`Stock Out`**</mark> transactions and can be used to track sales orders.

A **Supplier** is a partner who provides items to your inventory. \
Suppliers are linked to <mark style="color:blue;">**`Stock In`**</mark> transactions and can be used to track purchase orders.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-d6c9c7d8607c58487359cea1fa0c5ba293bc98f4%2Fboxhero-partners-data-center.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The <mark style="color:blue;">**`Data Center`**</mark> is one of the main tabs on BoxHero’s menu bar that allows users to manage data like items, attributes, and partners.
{% endhint %}

***

## How to Add Partners

### On Your Computer

1. Navigate to <mark style="color:blue;">**`Data Center`**</mark> > <mark style="color:blue;">**`Partners`**</mark>.
2. Click “**Add Partners**” in the top-right corner.
3. Choose between **Supplier** or **Customer**.
4. Enter the partner's details.
5. Click “**Add**.”

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### On Your Phone

You can add partners in the same way on the mobile app.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### Add Multiple Partners

You can also add multiple partners at once using an Excel file by selecting one of the following under the “**Add Partners**” dropdown:

* Import Excel (Suppliers)
* Import Excel (Customers)

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-2f3b3c34033c5791cd5aa772b6bc9fb2a31368a4%2Fadd-partner-excel.png?alt=media" alt=""><figcaption></figcaption></figure>

Make sure to download the template for reference. Your Excel file should include these columns:

* Name
* Phone Number
* Email
* Address
* Memo

For a detailed guide on **managing** **partners**:

{% embed url="<https://www.boxhero.io/en/blog/managing-suppliers-and-customers>" %}

***

## Partners & Inventory Transactions

### A. Stock Out to Customers

When recording a <mark style="color:blue;">**`Stock Out`**</mark> transaction, you can select one of the registered customers from your *Partners* list.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-d54157f97042e4e6dca644ebab6e384c88f5fce2%2Fstock-out-partner.png?alt=media" alt=""><figcaption></figcaption></figure>

### B. Stock In from Suppliers

For a <mark style="color:blue;">**`Stock In`**</mark> transaction, you can select one of the registered suppliers from your *Partners* list.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-78d1a5d8e54420abd13889859f98c258dc09a2bc%2Fstock-in-partner.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** If you don’t need to add a partner, you can skip this step and continue.
{% endhint %}

***

## Managing Orders for Partners

### A. Sales Orders for Customers

You can create a Sales Order (S.O.) for a specific customer and keep track of your orders.

1. Go to <mark style="color:blue;">**`Purchases & Sales`**</mark>**&#x20;>&#x20;**<mark style="color:blue;">**`Sales`**</mark>**.**
2. Select **Customer** from the dropdown.
3. The system will auto-fill the customer’s saved address and phone number from your Partners list.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

#### Send a Sales Invoice

You can also email the invoice directly to this customer.&#x20;

* Go to the completed sales order and click the more <mark style="color:blue;">**`…`**</mark>  button > <mark style="color:blue;">**`Send Email`**</mark>.&#x20;
* The customer’s saved email information will be used automatically.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-a56fa5cef005c9b5a3af42b5bb91b59016f1b1b4%2Fsales-order-send-email.png?alt=media" alt=""><figcaption></figcaption></figure>

### B. Purchase Orders for Suppliers

Similarly, you can create a Purchase Order (P.O.) for a specific supplier through the <mark style="color:blue;">**`Purchases & Sales`**</mark> menu. The P.O. can be easily edited, deleted, printed, or saved as a PDF at any time.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-cc724685bace83a06dd6533f423842f1dc4c155f%2Fpurchase-order-suppliers.png?alt=media" alt=""><figcaption></figcaption></figure>

***

## Filter by Partner

You can filter by partner to streamline your view across these BoxHero features:

* Transactions
* Purchases
* Sales
* Returns
* Sales Reports
* Summary

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-bcea70aef61e0cb5823b67fba6e756a0737c8522%2Ftransactions-filter-by-partner.png?alt=media" alt=""><figcaption><p>Filter Transactions history by specific partners</p></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-3e43a02ba8d42097f5da981e1e39eae41a6abcdc%2Fsummary-filter-by-partner.png?alt=media" alt=""><figcaption><p>Filter Summary by specific partners</p></figcaption></figure>

{% hint style="success" %}
To share inventory details with your partners in real time, use the [**Inventory Link**](https://www.boxhero.io/docs/other-features/inventory-link) feature.
{% endhint %}
