# Plans & pricing

***

#### **What plans are available?**

BoxHero offers two plans: the Personal Plan (free) for individual use, and the Business Plan (paid) for teams.

* [Personal Plan](https://www.boxhero.io/docs/pricing#personal-plan) — Free forever. Includes 1 member, 100 items, and 1 location, with access to core inventory features only.
* [Business Plan](https://www.boxhero.io/docs/pricing#business-plan) — Starts at $30/month (or $288/year with a 20% annual discount). Includes 3 members, 1,000 items, and 3 locations, with full access to all features.
  * **Add-ons**: Optional upgrades available to expand your plan's limits.
  * **Free Trial**: All new accounts start with a free 30-day trial of the Business Plan. No credit card required.

#### **How do I start a free trial?**

Just sign up for a BoxHero account — a **30-day free trial** of the Business Plan begins automatically. No setup or activation is needed.

You can access BoxHero right away in your web browser, or download the mobile app ([iOS](http://itunes.apple.com/app/id1325512157) / [Android](http://play.google.com/store/apps/details?id=com.bgpworks.boxhero)) for on-the-go inventory management with barcode scanning and more.

#### **Do I have to provide a payment method to start a free trial?**

No. BoxHero does not ask for any payment information during the free trial. If you decide to upgrade after the trial, you'll be prompted to add a payment method at that time.

#### **How can I check the time remaining on my free trial?**

You can see your remaining trial time in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>. This is also where you can subscribe or update your plan.

<figure><img src="/files/CSiDNUgxCmStpupl8s8E" alt=""><figcaption></figcaption></figure>

#### **What happens when my free trial ends?**

When your free 30-day trial ends, your account will automatically switch to the free **Personal Plan** unless you subscribe to the paid **Business** **Plan**.

You'll still have access to your data, but some features available during the trial (such as [Low Stock Alerts](https://www.boxhero.io/docs/other-features/low-stock-alert) and [Inventory Reports](https://www.boxhero.io/docs/other-features/analytics)) will become restricted. To keep full access, we recommend upgrading before the trial expires.

<figure><img src="/files/PG68yK9VsuubXohwtkQP" alt=""><figcaption></figcaption></figure>

#### **What discounts do you offer?**

BoxHero offers the following discounts:

* 20% off annual subscriptions to the Business Plan.
* Discounts for registered nonprofit organizations (legal documentation required).

For nonprofit pricing details, contact <support@boxhero.io>.

#### **Do you offer custom pricing?**

No. BoxHero uses a standard pricing model for all customers. You can adjust your plan by adding members, items, or locations through add-ons in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>.

#### **How do I check my current usage?**

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Team`</mark> to review your team's current usage, including items, members, and locations. You can also go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> to view your plan details and billing information.

#### **How do I change my subscription plan?**

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> to modify your plan. You can add extra members or locations, switch between monthly and annual billing, or adjust other plan options.

All changes are pro-rated, and any additional charges or credits will appear on your next payment.

<figure><img src="/files/2pbts3rlO1g6tNXXZnGG" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Add-ons** are *only* available on the Business Plan.
{% endhint %}

#### **I'm on the old Legacy Plan. How do I change my usage limits?**

You’ll need to switch to the new Business Plan before you can adjust your limits. Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>, select <mark style="color:$primary;">`Update Plan`</mark>, move to the new plan, and then update your usage.

#### **What happens if I exceed my usage limit?**

If you go over your plan's usage limit, some BoxHero features will be restricted. To restore access, you can either reduce your usage or purchase additional capacity through add-ons in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>.

<figure><img src="/files/AlGIUy7AkpS4ezaZ3lug" alt=""><figcaption></figcaption></figure>


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