# Perlindungan data

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#### **Bagaimana cara mencadangkan data inventaris saya?**

BoxHero secara otomatis mencadangkan data Anda setiap hari di server yang aman. Untuk salinan Anda sendiri, gunakan fitur [**Ekspor ke Excel**](https://www.boxhero.io/docs/concepts/items#exporting-items) kapan saja. PDF tidak tersedia bawaan, tetapi Anda dapat mengonversi file Excel menggunakan alat pilihan Anda.

<figure><img src="/files/29d326f0778eb40d14886b9c144840a1074216b5" alt=""><figcaption><p>Unduh data inventaris Anda ke Excel dan konversikan ke PDF.</p></figcaption></figure>

#### **Di mana data saya disimpan dan bagaimana keamanannya?**

Data Anda di-host di **wilayah AWS us-east-1 (Amerika Serikat)** di infrastruktur cloud yang aman. Kami mengikuti praktik keamanan standar industri, termasuk enkripsi saat transit dan saat disimpan, kontrol akses, dan audit keamanan rutin.

#### **Berapa uptime BoxHero?**

BoxHero berupaya mempertahankan uptime 99,9%. Jika terjadi downtime yang jarang, kami akan memberi tahu Anda melalui email atau notifikasi dalam aplikasi. Status layanan real-time tersedia di [status.boxhero.io](https://status.boxhero.io/).


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