# Locations

***

#### **What's the difference between a team and a location?**

* A "**team**" is a virtual workspace in BoxHero where all inventory items are managed collectively.
* A "**location**" is a specific place within a team (e.g., storage areas, warehouses, retail stores) where items can be stored or moved.

You can manage multiple teams in BoxHero, but each team has its own separate inventory.

{% hint style="info" %}
The standard [Business Plan](https://www.boxhero.io/docs/pricing#business-plan) includes up to 3 locations within a single team, with the option to add more at additional cost.&#x20;
{% endhint %}

#### **How do I add a new location?**

Go to <mark style="color:$primary;">`Data Center`</mark> > <mark style="color:$primary;">`Locations`</mark> > <mark style="color:$primary;">`Add Location`</mark>, enter a name for the location, and save. The new location will immediately become available across inventory transactions and reports.

#### **How do I rename or delete a location?**

Go to <mark style="color:$primary;">`Data Center`</mark> > <mark style="color:$primary;">`Locations`</mark>, then select the location you want to <mark style="color:$primary;">`Edit`</mark> or <mark style="color:$primary;">`Delete`</mark>.

<figure><img src="/files/NEgzSNfDXgqbbDSv8WDM" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Before deleting a location, make sure it doesn't contain any inventory — items assigned to that location will need to be moved elsewhere first using the **Move** **Stock** transaction.
{% endhint %}

#### **Can I transfer inventory between locations?**

Yes, as long as the locations belong to the same team. Use the <mark style="color:$primary;">`Move Stock`</mark> transaction to transfer items between locations within a team.

Inventory transfers between *different teams* are not supported — each team operates independently with its own separate inventory.

#### **How do I see how much stock is at each location?**

You can view per-location stock levels in several ways:

* **Item List**: Filter by location to see quantities for a specific site.
* **Item Information**: Open any item to see its quantity broken down by location.
* **Inventory Reports**: View a full inventory snapshot grouped by location.

{% columns %}
{% column %}

<figure><img src="/files/AzDIe3LgtHI9ZXxDTNN0" alt=""><figcaption><p>Item List</p></figcaption></figure>
{% endcolumn %}

{% column %}

<figure><img src="/files/uWFm3poV0KAa3U6oFkLs" alt=""><figcaption><p>Item Info</p></figcaption></figure>
{% endcolumn %}

{% column %}

<figure><img src="/files/o0kG69b9pbuCaQ22g6BA" alt=""><figcaption><p>Inventory Reports</p></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

#### **Can I receive low stock alerts for a specific location?**

Yes. <mark style="color:$primary;">`Low stock alerts`</mark> can be configured per location, and each team member can customize their own notification settings. For more details, see the [step-by-step guide](https://www.boxhero.io/docs/other-features/low-stock-alert).

<figure><img src="/files/ttg4tyuqSFPlCrO8yvnl" alt=""><figcaption></figcaption></figure>

#### **Can I use locations to manage separate inventory categories?**

You can, but it's a workaround rather than the recommended approach. For example, you could create two locations — one for hats and another for gloves — within the same team.

Keep in mind that *all* inventory within a team is shared, so items from every location will appear together in the <mark style="color:$primary;">`Item List`</mark>. If you need to keep inventory categories fully separated or restrict access to specific categories, we recommend creating a **separate team** for each.

#### **What happens to my locations if I downgrade my plan?**

If you downgrade to a plan with a lower location limit, your existing locations and their data are preserved, but you won't be able to create new locations or perform certain actions until you're under the new limit. To return to full functionality, either delete extra locations or upgrade back to a plan that supports your current setup.

{% content-ref url="/pages/H8rpsrN0bTOCFLqlW2Vi" %}
[Plans & pricing](/docs/faq/billing/plans-and-pricing.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.boxhero.io/docs/faq/inventory-and-transactions/locations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
