# 数据保护

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#### **我该如何备份我的库存数据？**

BoxHero 会每日在安全服务器上自动备份您的数据。若需获取自己的副本，请随时使用 [**导出到 Excel**](https://www.boxhero.io/docs/concepts/items#exporting-items) 该功能。PDF 不是内置功能，但您可以使用自己偏好的工具将 Excel 文件转换为 PDF。

<figure><img src="/files/2b6f19816a475d5b3b07b7d196922c9956d0f4cb" alt=""><figcaption><p>将您的库存数据下载为 Excel，并将其转换为 PDF。</p></figcaption></figure>

#### **我的数据存储在哪里，如何得到保护？**

您的数据托管在 **AWS 美国东部（us-east-1）区域** 的安全云基础设施上。我们遵循行业标准的安全实践，包括传输中和静态加密、访问控制以及定期安全审计。

#### **BoxHero 的正常运行时间是多少？**

BoxHero 力求保持 99.9% 的正常运行时间。若极少数情况下发生停机，我们会通过电子邮件或应用内通知告知您。实时服务状态可查看于 [status.boxhero.io](https://status.boxhero.io/).


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