> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/faq/zh/zhang-dan/qu-xiao-fang-an.md).

# 取消方案

***

#### **我可以申请退款吗？**

在有效订阅期间内无法退款。如果您取消套餐，您将一直保留访问权限，直到当前计费周期结束，且不会再次收费。&#x20;

完整详情请参阅我们的 [服务条款](https://www.boxhero.io/en/tos).

#### **我该如何取消订阅？**

前往 <mark style="color:$primary;">`设置`</mark> > <mark style="color:$primary;">`账单`</mark> > <mark style="color:$primary;">`取消套餐`</mark>。您的订阅将不会续订，但在当前计费周期剩余时间内，您仍可使用所有功能。

<figure><img src="/files/6bd8724d5d2fe0be1d63a4ee9375a08ccbc61600" alt=""><figcaption></figcaption></figure>

#### **取消订阅后会发生什么？**

当前计费周期结束后，您的账户将自动转为免费 [个人方案](https://www.boxhero.io/docs/pricing#personal-plan)。高级功能，例如 **低库存提醒** 和 **库存报告** 将被停用，但您的数据不会被删除——如果您以后重新订阅，您可以从上次离开的地方继续。

#### **如果我在周期中途取消，会收费吗？**

不会。您取消后，不会再次收费。您的订阅将一直保持有效，直到当前计费周期结束，之后不会再处理任何付款。

#### **我可以暂停订阅而不是取消吗？**

不可以，BoxHero 不提供暂停选项。如果您取消，您的账户将在计费周期结束时转为免费个人方案。您可以随时重新订阅，以恢复 Business Plan 功能的访问权限。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.boxhero.io/docs/faq/zh/zhang-dan/qu-xiao-fang-an.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
