> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Every page is available as Markdown by appending `.md` to its URL; this page is [Markdown](https://www.boxhero.io/docs/resources/guides/bixolon-xd5-40.md).

# BIXOLON XD5-40

> Connect the BIXOLON XD5-40 label printer to BoxHero with this step-by-step setup guide. Covers ribbon loading, driver install, and mobile printing via mPrint.

---

> **Tip**
>
> Complete the **printer** **setup** and **print** **configuration** in order.

## I. Printer Setup

1. Attach the **holder** to the **1-inch core** and **ribbon**.\
   (If you're using a 0.5-inch core, you can skip the holder and load the ribbon directly.)

![](https://assets.boxhero.io/docs/images/38f8cf983dd0dab31cfd65bd369b273ee4e2850dd890c1cf37701c840f8a5e45-3200x2000.png)

![](https://assets.boxhero.io/docs/images/ecadbd78af1d65a80ba7a0dda5c0cadda55461196d2a3a350d68252b41fcc7b8-3200x2000.png)

2. Press the **buttons** on both sides of the printer to open the cover.

![](https://assets.boxhero.io/docs/images/060d3ff1e0c429b3ed97675eebf7d6d8950b40842541d48b2c74bd86cf026165-3200x2000.png)

3. Pull the **lever** forward to raise the ribbon spool.

![](https://assets.boxhero.io/docs/images/ddb76924ca22d1554c588b7a413d41d3be215ae43e51513bb5dba12eb6016b81-3200x2000.png)

4. Load the **label paper** between the media holders.

![](https://assets.boxhero.io/docs/images/292d902067bdf859e00dbf910caa328ab0e6b535750dfa8f4f323378f4dabec5-3200x2000.png)

5. Check the **direction of the ribbon** and then attach it to the ribbon spool.

![](https://assets.boxhero.io/docs/images/0ad472039139e33a59dd66f6277aa2d3030924b3fa68b36c39946fc0a34316b8-3200x2000.png)

6. Install the core with the holder attached.

![](https://assets.boxhero.io/docs/images/211bc95d936745dbd657dd40c6f9c0628892236603b44382cbeca1f87e3fab91-3200x2000.png)

7. Secure the ribbon with tape and wind it slightly to ensure it lies flat.

![](https://assets.boxhero.io/docs/images/a3532a7aeb13577c2361eb55f839b5cf7ad32b2e8b14396b50cf1fbb6e145248-3200x2000.png)

8. Close the printer cover and connect the power cable.

![](https://assets.boxhero.io/docs/images/f991caa289444698fb86b1abbeb32e46bdcc67ad75c44f4fedadb549565212de-3200x2000.png)

9. Once the printer is powered on, wait for the orange light to turn **green**.

![](https://assets.boxhero.io/docs/images/0c6a811ed0aa2ce0e4f10b8daa5cd4e7a1a06e9ba909d6349e750ed6f34fc665-3200x2000.png)

10. Press the **FEED** **button** to check if the labels feed correctly.

![](https://assets.boxhero.io/docs/images/f7b803a48e1874092477a02173990f028adc4613ee1bc73767fb697978ae4936-3200x2000.png)

---

## II. Print Configuration

Once printer setup is complete, select your preferred printing method and continue to the next step.

- [Desktop Printing](https://www.boxhero.io/docs/resources/guides/bixolon-xd5-40/desktop-printing.md)
- [Mobile Printing](https://www.boxhero.io/docs/resources/guides/bixolon-xd5-40/mobile-printing.md)