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Team

The "Team Settings" menu lets you manage team details, including the team name, logo, business information, and currency. You can also adjust team-wide preferences for time zone and item identifiers.


You can update team settings under Settings > Team. Changes made here will apply to all team members who are part of your team.

Review your team's current usage details, including:

  • Items
  • Members
  • Locations
  • Team Name: Create a name for your team. This can be changed anytime.
  • Image: Upload an image to use as your team's logo in BoxHero.
  • Description: Add notes or memos to help distinguish your team, especially if you manage multiple teams in BoxHero.
  • Time Zone: The selected time zone applies to all team members. Everyone will see the same time zone setting.

The business information you enter is used when generating purchase orders and invoices in BoxHero's Purchases & Sales feature. BoxHero automatically applies the latest business details, including:

  • Name
  • Business Registration No.
  • Address
  • Contact Person
  • Phone Number
  • Email Address

You can update your team's display settings at any time.

The default currency used in Purchases & Sales. It is automatically selected when creating purchase orders and sales orders, and can be changed to a different currency.

Sets how many decimal places to show for unit prices and totals in Purchases & Sales.

For example, if you select 2, amounts will show two decimal places (e.g., 0.12).

*This setting does not affect how you enter quantity decimals.

Choose which item details to display in your Item List and inventory transactions.

If you select "Custom", you can show only the item details you need, or manually enter text to display alongside attributes.


For actions like Add via Excel, Edit via Excel, or importing items from Excel into a Stock In or Stock Out transaction, you'll need an identifier for your items.

You can choose between SKU or Barcode.


BoxHero supports scanning GS1 barcodes to manage your inventory.

If your barcodes include expiration dates, lot numbers, serial numbers, or other details (GS1), the barcode can change each time you receive the same item. Turn on Enable GTIN Scan so BoxHero reads only the product code.

When this setting is turned on, only the GTIN code (which identifies the item) will be extracted from the barcode, ensuring the system recognizes it as the same item.

You can also scan UDI barcodes (GS1 format) found on pharmaceuticals and medical devices.

The web and mobile app each have their own setting, so turn it on wherever you scan:

  • Web: Settings > Team > Barcode Scanning
  • Mobile app: Settings > Barcode Scanning

  • Leave Team: Only your account leaves the team — other admins and members can keep using it. An admin can invite you back anytime.
  • Delete Team: When you delete a team, all associated data, including team information, will be permanently removed. Any members of the deleted team will lose access, as the team will no longer be available.

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