List sales returns

Returns a cursor-paginated list of active sales returns.

Ordered newest first by return_time, then by id (descending); the cursor follows this order. Line items, tags, and receiving progress are available from the single-return endpoint.

GEThttps://rest.boxhero-app.com/v1/returns

Autorização

Authorizationstringobrigatório

Cabeçalho de autenticação Bearer no formato Bearer <token>, em que <token> é o seu token de API.

Parâmetros de consulta

statusesstring | array of string

Filter by one or more return statuses.

partner_idintegerminimum 0, maximum 2147483647

Filter by partner id.

return_numberstring

Filter by exact return number. Whitespace is ignored and letters are uppercased.

order_numberstring

Filter by exact source order number. Whitespace is ignored and letters are uppercased.

order_idintegerminimum 0, maximum 2147483647

Filter by source order id.

tagsstring | array of string

Filter by tags with all-match semantics.

returned_afterstringdate-time

Filter by return_time >= this timestamp.

returned_beforestringdate-time

Filter by return_time < this timestamp.

created_by_idintegerminimum 0, maximum 2147483647

Filter by creator member id.

cursorintegerminimum 0, maximum 2147483647

Page cursor. Pass the cursor field from the previous response to fetch the next page. Omit on the first call.

limitintegerminimum 1, maximum 100

Page size. Accepts 1–100; defaults to 100.

Respostas

200A page of sales returns.

itemsarray of SimpleReturnobrigatório

Items in this page. Most resources are ordered by id ascending; transactions and orders/returns are ordered by time descending (see each list endpoint).

Mostrar propriedades

idintegerminimum 0, maximum 2147483647obrigatório

Return id.

return_numberstringobrigatório

Return number.

return_timestringdate-timeobrigatório

Return date/time.

statusstringobrigatório

Return status. Recording stock through the return's transaction endpoints advances the status automatically: confirmed becomes in-progress once any quantity is received, and done once nothing remains. A done return is never reverted by such transaction changes.

Valores possíveisconfirmedin-progressdone

partnerEntitynullableobrigatório

Customer for the sales return.

Mostrar propriedades

idintegerminimum 0, maximum 2147483647obrigatório

Id of the referenced entity.

namestringobrigatório

Display name of the entity at the time the transaction was recorded.

deletedbooleanobrigatório

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

orderOrderRefobrigatório

Reference to the source sales order for a return.

Mostrar propriedades

idintegerminimum 0, maximum 2147483647obrigatório

Order id.

order_numberstringobrigatório

Order number.

total_pricestringobrigatório

Return total as a decimal string.

currency_codestringnullableobrigatório

Source sales order ISO currency code, or null when unset.

memostringobrigatório

Free-text memo. Empty string when not set.

revisionintegerminimum -9007199254740991, maximum 9007199254740991obrigatório

Optimistic-concurrency version.

created_byEntityobrigatório

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

Mostrar propriedades

idintegerminimum 0, maximum 2147483647obrigatório

Id of the referenced entity.

namestringobrigatório

Display name of the entity at the time the transaction was recorded.

deletedbooleanobrigatório

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

created_atstringdate-timeobrigatório

Server-side creation timestamp.

urlstringuriobrigatório

Web URL to view this return in the BoxHero app.

count_of_itemsintegerminimum 0, maximum 9007199254740991obrigatório

Number of return lines.

total_quantitynumberobrigatório

Sum of returned quantities. Bundle lines are exploded into component item quantities.

countintegerminimum 0, maximum 9007199254740991obrigatório

Number of items in this page (items.length).

limitintegerminimum 0, maximum 9007199254740991obrigatório

Page size used to build this response.

cursorintegerminimum 0, maximum 2147483647, nullableobrigatório

Cursor to pass as cursor in the next request. null when has_more is false.

has_morebooleanobrigatório

True when another page is available. The cursor is monotonic — pass it as cursor on the next request to advance the page. Direction follows each resource's ordering (most resources: id ascending; transactions and orders/returns: time descending).

400Query validation failed, or the team is not in LOCATION mode.

idstringobrigatório

Unique exception id (ex_ followed by 32 lowercase hex chars, no dashes — e.g. ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a). Quote this in support tickets so we can find the request in our logs.

typestringobrigatório

Stable, machine-readable error code (RFC 7807-style URI fragment). Branch your error handling on this, not on title.

Valores possíveis/errors/not-found/errors/invalid-request/errors/invalid-team-mode/errors/tokens/invalid/errors/tokens/required/errors/too-many-requests/errors/core/usage-limit-exceeded/errors/core/forbidden/errors/core/unhandled/errors/unhandled

titlestringobrigatório

Human-readable summary of the error, in English.

correlationIDstringobrigatório

Request correlation id (rq_ followed by 32 lowercase hex chars, no dashes — e.g. rq_01abf3...). Identical to the X-Correlation-Id response header. A client-supplied X-Correlation-Id request header (at most 128 chars of A-Z a-z 0-9 . _ : / = -) is echoed back here and in the response header; a missing or invalid value is silently replaced with a generated rq_… id.

instancestring

Pointer to the specific failing resource (e.g. /items/12345). Path-only, no /v1 version prefix. Absent on unknown-path 404 and unexpected 500 responses.

codestring

Sub-reason code surfaced from upstream BoxHero core (on core-mapped 4xx) or from the gateway itself (e.g. not-available-for-api-token on 403). Use this for fine-grained branching after dispatching on type.

errorsarray of object

Field-level error details. Present on request-validation /errors/invalid-request (400) responses. Absent on malformed-JSON 400, 413 body-too-large, and most errors mapped from BoxHero core (which include it only when core supplies an array; this can include 403). Each entry locates a single failure via JSONPath-like path segments and a human-readable message.

Mostrar propriedades

patharray of string | numberobrigatório

messagestringobrigatório

401Missing, invalid, or revoked API token. /errors/tokens/required when no Bearer token is sent; /errors/tokens/invalid when the token is unknown or revoked (a revoked token may keep working for up to 60 seconds because validation results are cached).

idstringobrigatório

Unique exception id (ex_ followed by 32 lowercase hex chars, no dashes — e.g. ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a). Quote this in support tickets so we can find the request in our logs.

typestringobrigatório

Stable, machine-readable error code (RFC 7807-style URI fragment). Branch your error handling on this, not on title.

titlestringobrigatório

Human-readable summary of the error, in English.

correlationIDstringobrigatório

instancestring

Pointer to the specific failing resource (e.g. /items/12345). Path-only, no /v1 version prefix. Absent on unknown-path 404 and unexpected 500 responses.

codestring

errorsarray of object

Mostrar propriedades

patharray of string | numberobrigatório

messagestringobrigatório

429Rate limit exceeded. Limits are per team and shared by all of the team's API tokens: 5 requests per second and 300 requests per minute. The RateLimit and X-RateLimit-* headers reflect the per-minute window; check them and Retry-After before retrying. This status is also returned when the client IP exceeds 30 failed authentication attempts within 60 seconds, even if the token is valid.

idstringobrigatório

Unique exception id (ex_ followed by 32 lowercase hex chars, no dashes — e.g. ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a). Quote this in support tickets so we can find the request in our logs.

typestringobrigatório

Stable, machine-readable error code (RFC 7807-style URI fragment). Branch your error handling on this, not on title.

titlestringobrigatório

Human-readable summary of the error, in English.

correlationIDstringobrigatório

instancestring

Pointer to the specific failing resource (e.g. /items/12345). Path-only, no /v1 version prefix. Absent on unknown-path 404 and unexpected 500 responses.

codestring

errorsarray of object

Mostrar propriedades

patharray of string | numberobrigatório

messagestringobrigatório

Requisição

curl --request GET \
  --url 'https://rest.boxhero-app.com/v1/returns' \
  --header "Authorization: Bearer $BOXHERO_API_TOKEN"

const response = await fetch("https://rest.boxhero-app.com/v1/returns", {
  method: "GET",
  headers: {
    Authorization: `Bearer ${process.env.BOXHERO_API_TOKEN}`,
  },
});
const data = await response.json();

import os
import requests

response = requests.get(
    "https://rest.boxhero-app.com/v1/returns",
    headers={
        "Authorization": "Bearer " + os.environ["BOXHERO_API_TOKEN"],
    },
)
data = response.json()

GET /v1/returns HTTP/1.1
Host: rest.boxhero-app.com
Authorization: Bearer <token>

Resposta

{
  "items": [
    {
      "id": 90301,
      "return_number": "R-1001",
      "return_time": "2026-01-15T09:30:00.000Z",
      "status": "done",
      "partner": {
        "id": 431488,
        "name": "Northwind Retail",
        "deleted": false
      },
      "order": {
        "id": 90201,
        "order_number": "SO-2001"
      },
      "total_price": "99.95",
      "currency_code": "USD",
      "memo": "",
      "revision": 3,
      "created_by": {
        "id": 1001,
        "name": "John Smith",
        "deleted": false
      },
      "created_at": "2026-01-15T09:30:00.000Z",
      "url": "https://app.boxhero-app.com/returns/90301",
      "count_of_items": 1,
      "total_quantity": 5
    }
  ],
  "count": 1,
  "limit": 100,
  "cursor": null,
  "has_more": false
}

{
  "id": "ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a",
  "correlationID": "rq_01abf3c2b8e44a59be2a9c0f1e7d6a40",
  "type": "/errors/invalid-request",
  "title": "Query validation failed, or the team is not in LOCATION mode.",
  "instance": "/returns"
}

{
  "id": "ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a",
  "correlationID": "rq_01abf3c2b8e44a59be2a9c0f1e7d6a40",
  "type": "/errors/tokens/required",
  "title": "Missing API token. Provide a Bearer token in the Authorization header.",
  "instance": "/returns",
  "example": "Bearer wqnot0dlysdg5vymubzi4kiv"
}

{
  "id": "ex_8f5c0c8e0e0a4a3c9b3f4f2c4f6c8d2a",
  "correlationID": "rq_01abf3c2b8e44a59be2a9c0f1e7d6a40",
  "type": "/errors/too-many-requests",
  "title": "Too many requests.",
  "instance": "/returns",
  "retryAfter": 60
}