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Returns

Sales returns anchored to sales orders.

Read endpoints expose line detail and per-item receiving progress.

A sales return with lines, per-item receiving progress, and linked transactions.

idintegerminimum 0, maximum 2147483647obrigatório

Return id.

return_numberstringobrigatório

Return number.

return_timestringdate-timeobrigatório

Return date/time.

statusstringobrigatório

Return status.

Valores possíveisconfirmedin-progressdone

partnerEntitynullableobrigatório

Customer for the sales return.

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idintegerminimum 0, maximum 2147483647obrigatório

Id of the referenced entity.

namestringobrigatório

Display name of the entity at the time the transaction was recorded.

deletedbooleanobrigatório

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

orderOrderRefobrigatório

Reference to the source sales order for a return.

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idintegerminimum 0, maximum 2147483647obrigatório

Order id.

order_numberstringobrigatório

Order number.

total_pricestringobrigatório

Return total as a decimal string.

currency_codestringnullableobrigatório

Source sales order ISO currency code, or null when unset.

memostringobrigatório

Free-text memo. Empty string when not set.

revisionintegerminimum -9007199254740991, maximum 9007199254740991obrigatório

Optimistic-concurrency version.

created_byEntityobrigatório

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

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idintegerminimum 0, maximum 2147483647obrigatório

Id of the referenced entity.

namestringobrigatório

Display name of the entity at the time the transaction was recorded.

deletedbooleanobrigatório

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

created_atstringdate-timeobrigatório

Server-side creation timestamp.

urlstringuriobrigatório

Web URL to view this return in the BoxHero app.

tagsarray of stringobrigatório

Read-only tags parsed from the memo.

itemsarray of ReturnLineobrigatório

Detailed return lines.

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idintegerminimum 0, maximum 2147483647obrigatório

Return line id.

rankintegerminimum -9007199254740991, maximum 9007199254740991obrigatório

Line rank in the return.

order_item_idintegerminimum 0, maximum 2147483647obrigatório

Source order line id.

itemExtendedItemEntitynullableobrigatório

Set when the line references a single item.

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idintegerminimum 0, maximum 2147483647obrigatório

Item or bundle id.

namestringobrigatório

Display name.

skustringobrigatório

SKU. Empty string when unset.

barcodestringobrigatório

Barcode. Empty string when unset.

deletedbooleanobrigatório

Whether the underlying item or bundle is deleted.

bundleExtendedItemEntitynullableobrigatório

Set when the line references a bundle.

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idintegerminimum 0, maximum 2147483647obrigatório

Item or bundle id.

namestringobrigatório

Display name.

skustringobrigatório

SKU. Empty string when unset.

barcodestringobrigatório

Barcode. Empty string when unset.

deletedbooleanobrigatório

Whether the underlying item or bundle is deleted.

pricestringobrigatório

Unit price as stored on the line.

quantitynumberobrigatório

Quantity. May include up to four decimal places in core data.

tax_namestringnullableobrigatório

Tax name, or null when no tax is applied.

tax_ratestringnullableobrigatório

Tax rate as a percentage string.

tax_inclusivebooleannullableobrigatório

Whether the stored line price includes tax.

discount_namestringnullableobrigatório

Discount name, or null when no discount is applied.

discount_typestringnullableobrigatório

Discount type. "percent" is a 0-100 percentage; "amount" is an absolute amount.

Valores possíveispercentamount

discount_valuestringnullableobrigatório

Discount percentage or absolute amount.

subtotalstringobrigatório

price * quantity before discount and tax.

discount_amountstringobrigatório

Discount amount applied to this line.

tax_amountstringobrigatório

Inclusive plus exclusive tax amount for this line.

totalstringobrigatório

Final line total after discount and exclusive tax.

tx_itemsarray of FulfillmentTxItemobrigatório

Per-item receiving progress. Bundle return lines are exploded and duplicate items are collapsed.

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itemExtendedItemEntityobrigatório

Reference to an item or bundle embedded in order, return, transaction, and bundle component responses.

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idintegerminimum 0, maximum 2147483647obrigatório

Item or bundle id.

namestringobrigatório

Display name.

skustringobrigatório

SKU. Empty string when unset.

barcodestringobrigatório

Barcode. Empty string when unset.

deletedbooleanobrigatório

Whether the underlying item or bundle is deleted.

ordered_quantitynumberobrigatório

Ordered or returned quantity for this item. Bundle lines are exploded into component quantities and duplicate items are collapsed.

fulfilled_quantitynumberobrigatório

Absolute quantity already fulfilled or received for this item.

pending_quantitynumberobrigatório

Remaining quantity for this item, clamped to zero when over-fulfilled.

transactionsarray of OrderTransactionSummaryobrigatório

Inventory transactions linked to this return.

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idintegerminimum 0, maximum 2147483647obrigatório

Location transaction id.

typestringobrigatório

Fulfillment direction of an order-linked transaction.

Valores possíveisinout

transaction_timestringdate-timeobrigatório

Effective transaction time.

to_locationEntityobrigatório

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

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idintegerminimum 0, maximum 2147483647obrigatório

Id of the referenced entity.

namestringobrigatório

Display name of the entity at the time the transaction was recorded.

deletedbooleanobrigatório

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

count_of_itemsintegerminimum 0, maximum 9007199254740991obrigatório
total_quantitynumberobrigatório

Quantity. May include up to four decimal places in core data.

Exemplo

{
"id": 90301,
"return_number": "R-1001",
"return_time": "2026-01-15T09:30:00.000Z",
"status": "confirmed",
"partner": {
"id": 431488,
"name": "Northwind Retail",
"deleted": false
},
"order": {
"id": 90201,
"order_number": "SO-2001"
},
"total_price": "99.95",
"currency_code": "USD",
"memo": "",
"revision": 3,
"created_by": {
"id": 1001,
"name": "John Smith",
"deleted": false
},
"created_at": "2026-01-15T09:30:00.000Z",
"url": "https://app.boxhero-app.com/returns/90301",
"tags": [],
"items": [
{
"id": 700301,
"rank": 0,
"order_item_id": 700201,
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"bundle": null,
"price": "19.99",
"quantity": 5,
"tax_name": null,
"tax_rate": null,
"tax_inclusive": null,
"discount_name": null,
"discount_type": null,
"discount_value": null,
"subtotal": "99.95",
"discount_amount": "0.00",
"tax_amount": "0.00",
"total": "99.95"
}
],
"tx_items": [
{
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"ordered_quantity": 5,
"fulfilled_quantity": 5,
"pending_quantity": 0
}
],
"transactions": [
{
"id": 14012345,
"type": "out",
"transaction_time": "2026-01-16T11:00:00.000Z",
"to_location": {
"id": 47041,
"name": "Warehouse",
"deleted": false
},
"count_of_items": 1,
"total_quantity": 5
}
]
}