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Returns

Sales returns anchored to sales orders.

Read endpoints expose line detail and per-item receiving progress.

A sales return with lines, per-item receiving progress, and linked transactions.

idintegerminimum 0, maximum 2147483647обязательный

Return id.

return_numberstringобязательный

Return number.

return_timestringdate-timeобязательный

Return date/time.

statusstringобязательный

Return status.

Возможные значенияconfirmedin-progressdone

partnerEntitynullableобязательный

Customer for the sales return.

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idintegerminimum 0, maximum 2147483647обязательный

Id of the referenced entity.

namestringобязательный

Display name of the entity at the time the transaction was recorded.

deletedbooleanобязательный

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

orderOrderRefобязательный

Reference to the source sales order for a return.

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idintegerminimum 0, maximum 2147483647обязательный

Order id.

order_numberstringобязательный

Order number.

total_pricestringобязательный

Return total as a decimal string.

currency_codestringnullableобязательный

Source sales order ISO currency code, or null when unset.

memostringобязательный

Free-text memo. Empty string when not set.

revisionintegerminimum -9007199254740991, maximum 9007199254740991обязательный

Optimistic-concurrency version.

created_byEntityобязательный

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

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idintegerminimum 0, maximum 2147483647обязательный

Id of the referenced entity.

namestringобязательный

Display name of the entity at the time the transaction was recorded.

deletedbooleanобязательный

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

created_atstringdate-timeобязательный

Server-side creation timestamp.

urlstringuriобязательный

Web URL to view this return in the BoxHero app.

tagsarray of stringобязательный

Read-only tags parsed from the memo.

itemsarray of ReturnLineобязательный

Detailed return lines.

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idintegerminimum 0, maximum 2147483647обязательный

Return line id.

rankintegerminimum -9007199254740991, maximum 9007199254740991обязательный

Line rank in the return.

order_item_idintegerminimum 0, maximum 2147483647обязательный

Source order line id.

itemExtendedItemEntitynullableобязательный

Set when the line references a single item.

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idintegerminimum 0, maximum 2147483647обязательный

Item or bundle id.

namestringобязательный

Display name.

skustringобязательный

SKU. Empty string when unset.

barcodestringобязательный

Barcode. Empty string when unset.

deletedbooleanобязательный

Whether the underlying item or bundle is deleted.

bundleExtendedItemEntitynullableобязательный

Set when the line references a bundle.

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idintegerminimum 0, maximum 2147483647обязательный

Item or bundle id.

namestringобязательный

Display name.

skustringобязательный

SKU. Empty string when unset.

barcodestringобязательный

Barcode. Empty string when unset.

deletedbooleanобязательный

Whether the underlying item or bundle is deleted.

pricestringобязательный

Unit price as stored on the line.

quantitynumberобязательный

Quantity. May include up to four decimal places in core data.

tax_namestringnullableобязательный

Tax name, or null when no tax is applied.

tax_ratestringnullableобязательный

Tax rate as a percentage string.

tax_inclusivebooleannullableобязательный

Whether the stored line price includes tax.

discount_namestringnullableобязательный

Discount name, or null when no discount is applied.

discount_typestringnullableобязательный

Discount type. "percent" is a 0-100 percentage; "amount" is an absolute amount.

Возможные значенияpercentamount

discount_valuestringnullableобязательный

Discount percentage or absolute amount.

subtotalstringобязательный

price * quantity before discount and tax.

discount_amountstringобязательный

Discount amount applied to this line.

tax_amountstringобязательный

Inclusive plus exclusive tax amount for this line.

totalstringобязательный

Final line total after discount and exclusive tax.

tx_itemsarray of FulfillmentTxItemобязательный

Per-item receiving progress. Bundle return lines are exploded and duplicate items are collapsed.

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itemExtendedItemEntityобязательный

Reference to an item or bundle embedded in order, return, transaction, and bundle component responses.

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idintegerminimum 0, maximum 2147483647обязательный

Item or bundle id.

namestringобязательный

Display name.

skustringобязательный

SKU. Empty string when unset.

barcodestringобязательный

Barcode. Empty string when unset.

deletedbooleanобязательный

Whether the underlying item or bundle is deleted.

ordered_quantitynumberобязательный

Ordered or returned quantity for this item. Bundle lines are exploded into component quantities and duplicate items are collapsed.

fulfilled_quantitynumberобязательный

Absolute quantity already fulfilled or received for this item.

pending_quantitynumberобязательный

Remaining quantity for this item, clamped to zero when over-fulfilled.

transactionsarray of OrderTransactionSummaryобязательный

Inventory transactions linked to this return.

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idintegerminimum 0, maximum 2147483647обязательный

Location transaction id.

typestringобязательный

Fulfillment direction of an order-linked transaction.

Возможные значенияinout

transaction_timestringdate-timeобязательный

Effective transaction time.

to_locationEntityобязательный

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

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idintegerminimum 0, maximum 2147483647обязательный

Id of the referenced entity.

namestringобязательный

Display name of the entity at the time the transaction was recorded.

deletedbooleanобязательный

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

count_of_itemsintegerminimum 0, maximum 9007199254740991обязательный
total_quantitynumberобязательный

Quantity. May include up to four decimal places in core data.

Пример

{
"id": 90301,
"return_number": "R-1001",
"return_time": "2026-01-15T09:30:00.000Z",
"status": "confirmed",
"partner": {
"id": 431488,
"name": "Northwind Retail",
"deleted": false
},
"order": {
"id": 90201,
"order_number": "SO-2001"
},
"total_price": "99.95",
"currency_code": "USD",
"memo": "",
"revision": 3,
"created_by": {
"id": 1001,
"name": "John Smith",
"deleted": false
},
"created_at": "2026-01-15T09:30:00.000Z",
"url": "https://app.boxhero-app.com/returns/90301",
"tags": [],
"items": [
{
"id": 700301,
"rank": 0,
"order_item_id": 700201,
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"bundle": null,
"price": "19.99",
"quantity": 5,
"tax_name": null,
"tax_rate": null,
"tax_inclusive": null,
"discount_name": null,
"discount_type": null,
"discount_value": null,
"subtotal": "99.95",
"discount_amount": "0.00",
"tax_amount": "0.00",
"total": "99.95"
}
],
"tx_items": [
{
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"ordered_quantity": 5,
"fulfilled_quantity": 5,
"pending_quantity": 0
}
],
"transactions": [
{
"id": 14012345,
"type": "out",
"transaction_time": "2026-01-16T11:00:00.000Z",
"to_location": {
"id": 47041,
"name": "Warehouse",
"deleted": false
},
"count_of_items": 1,
"total_quantity": 5
}
]
}