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Returns

Sales returns anchored to sales orders.


Read endpoints expose line detail and per-item receiving progress.

A sales return with lines, per-item receiving progress, and linked transactions.

idintegerminimum 0, maximum 2147483647必須

Return id.

return_numberstring必須

Return number.

return_timestringdate-time必須

Return date/time.

statusstring必須

Return status. Recording stock through the return's transaction endpoints advances the status automatically: confirmed becomes in-progress once any quantity is received, and done once nothing remains. A done return is never reverted by such transaction changes.

指定可能な値confirmedin-progressdone

partnerEntitynullable必須

Customer for the sales return.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Id of the referenced entity.

namestring必須

Display name of the entity at the time the transaction was recorded.

deletedboolean必須

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

orderOrderRef必須

Reference to the source sales order for a return.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Order id.

order_numberstring必須

Order number.

total_pricestring必須

Return total as a decimal string.

currency_codestringnullable必須

Source sales order ISO currency code, or null when unset.

memostring必須

Free-text memo. Empty string when not set.

revisionintegerminimum -9007199254740991, maximum 9007199254740991必須

Optimistic-concurrency version.

created_byEntity必須

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Id of the referenced entity.

namestring必須

Display name of the entity at the time the transaction was recorded.

deletedboolean必須

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

created_atstringdate-time必須

Server-side creation timestamp.

urlstringuri必須

Web URL to view this return in the BoxHero app.

tagsarray of string必須

Read-only tags parsed from the memo.

itemsarray of ReturnLine必須

Detailed return lines.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Return line id.

rankintegerminimum -9007199254740991, maximum 9007199254740991必須

Line rank in the return.

order_item_idintegerminimum 0, maximum 2147483647必須

Source order line id.

itemExtendedItemEntitynullable必須

Set when the line references a single item.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Item or bundle id.

namestring必須

Display name.

skustring必須

SKU. Empty string when unset.

barcodestring必須

Barcode. Empty string when unset.

deletedboolean必須

Whether the underlying item or bundle is deleted.

bundleExtendedItemEntitynullable必須

Set when the line references a bundle.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Item or bundle id.

namestring必須

Display name.

skustring必須

SKU. Empty string when unset.

barcodestring必須

Barcode. Empty string when unset.

deletedboolean必須

Whether the underlying item or bundle is deleted.

pricestring必須

Returned line amount, not a unit price: the source order line's total (including tax and discount) scaled by returned quantity / ordered quantity. Equal to subtotal and total.

quantitynumber必須

Quantity. May include up to four decimal places in core data.

tax_namestringnullable必須

Always null on return lines.

tax_ratestringnullable必須

Always null on return lines.

tax_inclusivebooleannullable必須

Always null on return lines.

discount_namestringnullable必須

Always null on return lines.

discount_typestringnullable必須

Always null on return lines.

指定可能な値percentamount

discount_valuestringnullable必須

Always null on return lines.

subtotalstring必須

Same as price: the returned line amount.

discount_amountstring必須

Always "0"; any source discount is already reflected in price.

tax_amountstring必須

Always "0"; any source tax is already reflected in price.

totalstring必須

Same as price: the returned line amount.

tx_itemsarray of FulfillmentTxItem必須

Per-item receiving progress. Bundle return lines are exploded and duplicate items are collapsed.

プロパティを表示
itemExtendedItemEntity必須

Reference to an item or bundle embedded in order, return, transaction, and bundle component responses.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Item or bundle id.

namestring必須

Display name.

skustring必須

SKU. Empty string when unset.

barcodestring必須

Barcode. Empty string when unset.

deletedboolean必須

Whether the underlying item or bundle is deleted.

ordered_quantitynumber必須

Ordered or returned quantity for this item. Bundle lines are exploded into component quantities and duplicate items are collapsed.

fulfilled_quantitynumber必須

Absolute quantity already fulfilled or received for this item.

pending_quantitynumber必須

Remaining quantity for this item, clamped to zero when over-fulfilled.

transactionsarray of OrderTransactionSummary必須

Inventory transactions linked to this return.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Location transaction id.

typestring必須

Fulfillment direction of an order-linked transaction.

指定可能な値inout

transaction_timestringdate-time必須

Effective transaction time.

to_locationEntity必須

Reference to a related entity (location, partner, or user) embedded in a transaction. The snapshot is captured at transaction time and does not update if the source entity is later renamed or removed.

プロパティを表示
idintegerminimum 0, maximum 2147483647必須

Id of the referenced entity.

namestring必須

Display name of the entity at the time the transaction was recorded.

deletedboolean必須

true when the underlying entity has since been deleted. The embedded snapshot is preserved so historical transactions remain readable.

count_of_itemsintegerminimum 0, maximum 9007199254740991必須
total_quantitynumber必須

Quantity. May include up to four decimal places in core data.

例

{
"id": 90301,
"return_number": "R-1001",
"return_time": "2026-01-15T09:30:00.000Z",
"status": "done",
"partner": {
"id": 431488,
"name": "Northwind Retail",
"deleted": false
},
"order": {
"id": 90201,
"order_number": "SO-2001"
},
"total_price": "99.95",
"currency_code": "USD",
"memo": "",
"revision": 3,
"created_by": {
"id": 1001,
"name": "John Smith",
"deleted": false
},
"created_at": "2026-01-15T09:30:00.000Z",
"url": "https://app.boxhero-app.com/returns/90301",
"tags": [],
"items": [
{
"id": 700301,
"rank": 0,
"order_item_id": 700201,
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"bundle": null,
"price": "99.95",
"quantity": 5,
"tax_name": null,
"tax_rate": null,
"tax_inclusive": null,
"discount_name": null,
"discount_type": null,
"discount_value": null,
"subtotal": "99.95",
"discount_amount": "0",
"tax_amount": "0",
"total": "99.95"
}
],
"tx_items": [
{
"item": {
"id": 14290445,
"name": "Finish Setting Powder",
"sku": "SKU-12345678",
"barcode": "2097678335587",
"deleted": false
},
"ordered_quantity": 5,
"fulfilled_quantity": 5,
"pending_quantity": 0
}
],
"transactions": [
{
"id": 14012345,
"type": "in",
"transaction_time": "2026-01-16T11:00:00.000Z",
"to_location": {
"id": 47041,
"name": "Warehouse",
"deleted": false
},
"count_of_items": 1,
"total_quantity": 5
}
]
}