Designing labels
Find answers about supported barcode formats, label design options, and how to save or export your labels.
Can I use the same barcode for more than one item?
Section titled “Can I use the same barcode for more than one item?”Yes. When adding or editing an item, enter a barcode that's already assigned to another item. You'll see a message that the value is already in use, but you can still save it.
When you scan a shared barcode, every item with that barcode appears. Select the one you want, then continue with Stock In, Stock Out, or other tasks.
What barcode format does BoxHero use?
Section titled “What barcode format does BoxHero use?”When you auto-generate a barcode in BoxHero, the system creates a 13-digit number in the EAN-13 format. When designing a label, you can choose a different barcode format. If you don't select one, Code128 is used by default because it offers broad compatibility.

Are BoxHero's auto-generated barcodes official GS1 barcodes?
Section titled “Are BoxHero's auto-generated barcodes official GS1 barcodes?”No. Barcodes generated by BoxHero are for internal use and aren't registered GS1 barcodes. They work fine for managing your own inventory. If you need official GS1 barcodes — for example, to sell through major retailers — apply for them through your country's GS1 member organization.
Which barcode types are supported (1D, 2D, QR)?
Section titled “Which barcode types are supported (1D, 2D, QR)?”BoxHero supports both 1D barcodes and 2D barcodes.
- For 1D, supported formats include Code128, Code39, Code93, EAN-13, ITF, and STF.
- For 2D, BoxHero supports QR codes and Data Matrix codes.
Can I customize the label size or layout?
Section titled “Can I customize the label size or layout?”Yes. BoxHero offers two ways to create labels: you can choose from pre-designed templates for common label sheets and thermal rolls, or create a custom design to build a label from scratch with full control over layout, sizing, and positioning.
If your label size isn't listed in the templates, you can enter custom dimensions manually.
Can I add an image or logo to a barcode label?
Section titled “Can I add an image or logo to a barcode label?”Yes. Use the Create Custom Design option when printing your barcode labels. This gives you full control over the label layout, including the ability to add images, logos, and custom text.
Can I save barcode labels as image files?
Section titled “Can I save barcode labels as image files?”Not directly. Barcode labels can only be saved as a PDF. To download, click Print and select Save as PDF.
To fit several labels on one page, change the media type from a thermal roll to a label sheet (such as Avery or Formtec) before printing.