Designing labels

Find answers about supported barcode formats, label design options, and how to save or export your labels.

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What barcode format does BoxHero use?

When you auto-generate a barcode in BoxHero, the system creates a 13-digit number in the EAN-13 format. When designing a label, you can choose a different barcode format. If you don’t select one, Code128 is used by default because it offers broad compatibility.

Which barcode types are supported (1D, 2D, QR)?

BoxHero supports both 1D barcodes and 2D barcodes.

• For 1D, supported formats include Code128, Code39, Code93, EAN-13, ITF, and STF.

• For 2D, BoxHero supports QR codes and Data Matrix codes.

Can I customize the label size or layout?

Yes. BoxHero offers two ways to create labels: you can choose from pre-designed templates for common label sheets and thermal rolls, or create a custom design to build a label from scratch with full control over layout, sizing, and positioning.

If your label size isn't listed in the templates, you can enter custom dimensions manually.

Can I add an image or logo to a barcode label?

Yes. Use the Create Custom Design option when printing your barcode labels. This gives you full control over the label layout, including the ability to add images, logos, and custom text.

Can I save barcode labels as image files?

Not directly. Barcode labels can only be saved as a PDF. To download, click Print and select Save as PDF.

How do I set up barcode scanning in BoxHero?

To start scanning barcodes:

1. Connect a Bluetooth-enabled barcode scanner, or

2. Use your phone camera through the BoxHero mobile app.

The app will automatically detect and read barcodes once connected.