> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/faq/security-and-privacy/data-protection.md).

# Data protection

Find answers about how your data is stored, secured, and kept available, including backup options, hosting infrastructure, and uptime guarantees.

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#### **How do I back up my inventory data?**

BoxHero automatically backs up your data daily on secure servers. For your own copy, use the [**Export to Excel**](https://www.boxhero.io/docs/concepts/items#exporting-items) feature at any time. PDF isn't built in, but you can convert the Excel file using your preferred tool.

<figure><img src="https://590960902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmkYNU2xLl20GSI6NQQ6q%2Fuploads%2FtcoLcd7XH69ulbWCWHS6%2Fexcel-to-pdf.jpg?alt=media&amp;token=5afd2767-7ad8-4648-85fa-edebb502ed91" alt=""><figcaption><p>Download your inventory data into Excel and convert it to PDF.</p></figcaption></figure>

#### **Where is my data stored and how is it secured?**

Your data is hosted in the **AWS us-east-1 region (United States)** on secure cloud infrastructure. We follow industry-standard security practices including encryption in transit and at rest, access controls, and regular security audits.

#### **What's BoxHero's uptime?**

BoxHero strives to maintain a 99.9% uptime. In the rare event of downtime, we will notify you via email or in-app notifications. Real-time service status is available at [status.boxhero.io](https://status.boxhero.io/).
