Data protection

Find answers about how your data is stored, secured, and kept available, including backup options, hosting infrastructure, and uptime guarantees.

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How do I back up my inventory data?

BoxHero automatically backs up your data daily on secure servers. For your own copy, use the Export to Excel feature at any time. PDF isn't built in, but you can convert the Excel file using your preferred tool.

Download your inventory data into Excel and convert it to PDF.

Where is my data stored and how is it secured?

Your data is hosted in the AWS us-east-1 region (United States) on secure cloud infrastructure. We follow industry-standard security practices including encryption in transit and at rest, access controls, and regular security audits.

What's BoxHero's uptime?

BoxHero strives to maintain a 99.9% uptime. In the rare event of downtime, we will notify you via email or in-app notifications. Real-time service status is available at status.boxhero.io.