Stock movements
How to record stock coming in, going out, being adjusted, or moved between locations using BoxHero's inventory transactions.
What's the difference between "Adjust Stock" and "Stock In/Out"?
Section titled “What's the difference between "Adjust Stock" and "Stock In/Out"?”- Use
Stock InandStock Outto record real inventory movements — receiving from a supplier, fulfilling an order, shipping, or disposing of items. - Use
Adjust Stockto correct discrepancies that aren't tied to a movement (e.g., damage, loss, theft, or a cycle count correction).
When should I use Inventory Transactions vs. Purchases & Sales?
Section titled “When should I use Inventory Transactions vs. Purchases & Sales?”- Use
Transactionsfor quick internal stock updates that don't need a document trail. - Use
Purchases & Saleswhen you need a purchase order, sales order, invoice, or pricing record tied to the movement.
| Transactions | Purchases & Sales | |
|---|---|---|
| Workflow | Update stock levels immediately by selecting an item and entering the quantity. | Create an order (PO or SO) first, then process it upon shipment or arrival. |
| Method | Use Stock In for items entering inventory and Stock Out for items leaving inventory. | Link Stock In to purchase orders and Stock Out to sales orders for better tracking. |
| Purpose | Manual stock adjustments and simple quantity levels. | Order management with real-time inventory updates. |
How do I set all item quantities to 0?
Section titled “How do I set all item quantities to 0?”Use Edit via Excel under Data Center > Items > Import from Excel to change every item's quantity to 0 at once.
Can a partner be both a supplier and a customer?
Section titled “Can a partner be both a supplier and a customer?”If you both receive stock from and ship stock to the same partner, add them twice — once as a supplier and once as a customer. Then, in Transactions or Summary, select both entries to see all of that partner's activity together.
Can I use bundles in Stock In or Stock Out?
Section titled “Can I use bundles in Stock In or Stock Out?”No. Bundles only work in Purchases & Sales. Even if you don't need prices or order documents, you can use POs and SOs like a stock transaction:
- Create an order with the bundle. Leave prices blank if you don't need them.
- Before saving, check "Stock in items now" or "Stock out items now" at the bottom, then click
Save. Your inventory is updated right away.
Can I move my inventory data to another team?
Section titled “Can I move my inventory data to another team?”Yes — use Excel to copy your data:
- Export from your current team
- Item details:
Data Center>Items>Export to Excel. To move only some items, keep just those rows in the file. - Item photos:
Data Center>Items>···(more) >Download Photos. Unzip the downloaded file.
- Item details:
- Import into the new team
- Attributes: Under
Data Center>Attributes, add the same attributes you used in your old team. - Items: Under
Data Center>Items>Import from Excel, upload the file you exported. - Item photos: Under
Data Center>Items>···(more) >Upload Photos, upload the photos.
- Attributes: Under
Can I record a transaction across multiple locations at once?
Section titled “Can I record a transaction across multiple locations at once?”Each Stock In or Stock Out transaction is tied to a single location. To transfer inventory between locations, use Move Stock. To stock the same item into multiple locations, create a separate transaction for each.
Can I save a transaction without finalizing it?
Section titled “Can I save a transaction without finalizing it?”Yes. Stock In, Stock Out, and Move Stock support drafts. Saved drafts appear the next time you open a menu, so you can come back to finish, or process several drafts at once.

Can I attach photos or files to a transaction?
Section titled “Can I attach photos or files to a transaction?”Yes. The memo field on every transaction supports file attachments (e.g., invoice copies, packing slips, damage photos, or signed receipts). You can also use hashtags in the memo to tag and later filter related transactions.

What happens if I try to take out more stock than I have?
Section titled “What happens if I try to take out more stock than I have?”BoxHero will warn you that there isn't enough stock to complete the transaction. You can either cancel, or proceed and let the item go into negative inventory.
If your physical count differs from the system, use Adjust Stock to correct the quantity first, then record the Stock Out.

Can I use BoxHero as a warehouse management system (WMS)?
Section titled “Can I use BoxHero as a warehouse management system (WMS)?”BoxHero is an inventory management system — it's built to track what you have and where it is, rather than to run end-to-end warehouse fulfillment.
BoxHero handles the stock side well: large numbers of SKUs with custom attributes, photos, and barcodes; purchase and sales orders with printed invoices; and stock tracked across multiple locations using Move Stock transactions.
What it doesn't include is a dedicated picking and packing workflow. You can record Stock Out transactions and scan barcodes as you fulfill orders, but there are no pick lists, wave picking, pack stations, or pick-and-pack workflows.