Profile & settings

Update your profile information, change your language or notification preferences, and manage other account settings.

Can I change my email address?

BoxHero accounts are created with a Google, Apple, or Kakao account, or an email address — there's no separate ID/password signup. Because your account is tied to the login method you signed up with, we currently don't support changing your email address directly.

To switch to a new email, create a new BoxHero account with the updated address, then invite it to your existing team. Once the new account has access, you can remove your old account by leaving the team or deleting it.

How do I change my language?

BoxHero currently supports English, Spanish, French, German, Russian, Japanese, Korean, Indonesian, Thai, Vietnamese, Portuguese (Brazil), and Chinese (Simplified and Traditional). You can change your account language any time:

On the web, go to Account Settings (profile icon)> Language.
On mobile, go to Settings > Account Settings (profile icon) > Language.

How do I change my timezone?

Time zone is a team-level setting, not an individual account setting. To change it:

On the web, go to Settings > Team and update the time zone there. This change will apply to all members of the team.
On mobile, go to Settings > Display Settings > Time Zone.