> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/faq/billing/canceling-your-plan.md).

# Canceling your plan

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#### **Can I get a refund?**

Refunds aren’t available during an active subscription period. If you cancel your plan, you will retain access until the end of the current billing period and won't be charged again. 

For full details, please see our [Terms of Service](https://www.boxhero.io/en/tos).

#### **How do I cancel my subscription?**

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> > <mark style="color:$primary;">`Cancel Plan`</mark>. Your subscription will not renew, but you'll still have access to all features for the remainder of your current billing period.

<figure><img src="/files/eYqTEWWGwtC7Lf2N61UR" alt=""><figcaption></figcaption></figure>

#### **What happens after I cancel my subscription?**

Once your current billing period ends, your account will automatically move to the free [Personal Plan](https://www.boxhero.io/docs/pricing#personal-plan). Premium features such as **Low Stock Alerts** and **Inventory Reports** will be disabled, but your data will not be deleted — you can pick up right where you left off if you resubscribe later.

#### **Will I be charged if I cancel mid-cycle?**

No. When you cancel, you won't be charged again. Your subscription remains active until the end of the current billing period, and no further payments will be processed.

#### **Can I pause my subscription instead of canceling?**

No, BoxHero does not offer a pause option. If you cancel, your account will move to the free Personal Plan at the end of the billing period. You can resubscribe at any time to regain access to Business Plan features.