Plans & pricing

Learn about BoxHero's free and paid plans, including what's included in each, how the free trial works, available discounts, and how to manage your subscription.

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What plans are available?

BoxHero offers two plans: the Personal Plan (free) for individual use, and the Business Plan (paid) for teams.

• Personal Plan — Free forever. Includes 1 member, 100 items, and 1 location, with access to core inventory features only.

• Business Plan — Starts at $20/month (or $216/year with a 10% annual discount). Includes 3 members, 1,000 items, and 3 locations, with full access to all features.

  • Add-ons: Optional upgrades available to expand your plan's limits.

  • Free Trial: All new accounts start with a free 30-day trial of the Business Plan. No credit card required.

How do I start a free trial?

Just sign up for a BoxHero account — a 30-day free trial of the Business Plan begins automatically. No setup or activation is needed.

You can access BoxHero right away in your web browser, or download the mobile app (iOS / Android) for on-the-go inventory management with barcode scanning and more.

Do I have to provide a payment method to start a free trial?

No. BoxHero does not ask for any payment information during the free trial. If you decide to upgrade after the trial, you'll be prompted to add a payment method at that time.

How can I check the time remaining on my free trial?

You can see your remaining trial time in Settings > Billing. This is also where you can subscribe or update your plan.

What happens when my free trial ends?

When your free 30-day trial ends, your account will automatically switch to the free Personal Plan unless you subscribe to the paid Business Plan.

You'll still have access to your data, but some features available during the trial (such as Low Stock Alerts and Inventory Reports) will become restricted. To keep full access, we recommend upgrading before the trial expires.

What discounts do you offer?

BoxHero offers the following discounts:

• 10% off annual subscriptions to the Business Plan.

• 20% off for registered nonprofit organizations (legal documentation required).

For nonprofit pricing details, contact [e-mail].

Do you offer custom pricing?

No. BoxHero uses a standard pricing model for all customers. You can adjust your plan by adding members, items, or locations through add-ons in Settings > Billing.

How do I check my current usage?

Go to Settings > Team to review your team's current usage, including items, members, and locations. You can also go to Settings > Billing to view your plan details and billing information.

How do I change my subscription plan?

Go to Settings > Billing to modify your plan. You can add extra members or locations, switch between monthly and annual billing, or adjust other plan options.

All changes are pro-rated, and any additional charges or credits will appear on your next payment.

Add-ons are only available on the Business Plan.

I'm on the old Legacy Plan. How do I change my usage limits?

You’ll need to switch to the new Business Plan before you can adjust your limits. Go to Settings > Billing, select Update Plan, move to the new plan, and then update your usage.

What happens if I exceed my usage limit?

If you go over your plan's usage limit, some BoxHero features will be restricted. To restore access, you can either reduce your usage or purchase additional capacity through add-ons in Settings > Billing.