# Plans & pricing

***

#### **What plans does BoxHero offer?**

BoxHero offers two plans: the Personal Plan (free) for individual use, and the Business Plan (paid) for teams.

* [Personal Plan](https://www.boxhero.io/docs/pricing#personal-plan) — Free forever. Includes 1 member, 100 items, and 1 location, with access to core inventory features only.
* [Business Plan](https://www.boxhero.io/docs/pricing#business-plan) — Starts at $20/month (or $216/year with a 10% annual discount). Includes 3 members, 1,000 items, and 3 locations, with full access to all features.
  * **Add-ons**: You can purchase add-ons for additional members ($5/mo each), items ($10/mo per 1,000), and locations ($10/mo per 10).
  * **Free Trial**: All new accounts start with a free 30-day trial of the Business Plan.

#### **How do I start a free trial?**

Just sign up for a BoxHero account — a **30-day free trial** of the Business Plan begins automatically. No setup or activation is needed.

You can access BoxHero right away in your web browser, or download the mobile app ([iOS](http://itunes.apple.com/app/id1325512157) / [Android](http://play.google.com/store/apps/details?id=com.bgpworks.boxhero)) for on-the-go inventory management with barcode scanning and more.

#### **Do I have to provide a payment method to start a free trial?**

No. BoxHero does not ask for any payment information during the free trial. If you decide to upgrade after the trial, you'll be prompted to add a payment method at that time.

#### **How can I check the time remaining on my free trial?**

You can see your remaining trial time in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>. This is also where you can subscribe or update your plan.

<figure><img src="/files/gyL2mctJLQxGqIRCPi2D" alt=""><figcaption></figcaption></figure>

#### **What happens when my free trial ends?**

When your free 30-day trial ends, your account will automatically switch to the free Personal Plan unless you subscribe to the paid Business Plan.

You'll still have access to your data, but some features available during the trial (such as [Low Stock Alerts](https://www.boxhero.io/docs/other-features/low-stock-alert) and [Inventory Reports](https://www.boxhero.io/docs/other-features/analytics)) will become restricted. To keep full access, we recommend upgrading before the trial expires.

#### **What discounts do you offer?**

BoxHero offers the following discounts:

* 10% off annual subscriptions to the Business Plan.
* 20% off for registered nonprofit organizations (legal documentation required).

For nonprofit pricing details, contact <support@boxhero.io>.

#### **Do you offer custom pricing?**

No. BoxHero uses a standard pricing model for all customers. You can adjust your plan by adding members, items, or locations through add-ons in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>.

#### **How do I check my current usage?**

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Team`</mark> to review your team's current usage, including items, members, and locations. You can also go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> to view your plan details and billing information.

#### **How do I change my subscription plan?**

Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark> to modify your plan. You can add extra members or locations, switch between monthly and annual billing, or adjust other plan options.

All changes are pro-rated, and any additional charges or credits will appear on your next payment.

<figure><img src="/files/Hu4XhuzW3TQmIZvxxHRJ" alt=""><figcaption></figcaption></figure>

#### **Do Admins and Viewers count toward the member limit?**

Yes. Every account type — *Admin*, *Member*, and *Viewer* — counts toward your total member limit, including view-only access.

If you just need to share inventory information without adding users, you can use the [**Inventory Link**](https://www.boxhero.io/docs/other-features/inventory-link) feature instead, which provides a view-only link that doesn't require a BoxHero account.

#### **I'm on the old Legacy Plan. How do I change my usage limits?**

You’ll need to switch to the new Business Plan before you can adjust your limits. Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>, select <mark style="color:$primary;">`Update`</mark>, move to the new plan, and then update your usage.

#### **What happens if I exceed my usage limit?**

If you go over your plan's usage limit, some BoxHero features will be restricted. To restore access, you can either reduce your usage or purchase additional capacity through add-ons in <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Billing`</mark>.


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