Items

Items are the basic unit of products you manage in BoxHero. You can easily add, edit, or remove items through the Data Center. BoxHero makes it simple to keep your inventory accurate and up to date.

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How to Add Items

A. On Your Computer

• You can add a new item from the Item List by clicking Add Item.

• Alternatively, you can go to Data Center > Items and click Add Item.

Item Details

• SKU: A unique code used to identify your item. For new items, an SKU is automatically generated, but you can also enter your own SKU details.

• Name: This is a required field when adding items to your team.

• Barcode: Use an existing barcode or generate a random barcode number.

• Photo: You can upload an item photo (up to 3MB).

• Attribute: You can add custom attributes like brand, size, color, and more.

• Quantity: Enter the initial stock quantity. You can update the quantity later through inventory transactions.

B. On Your Phone

• In the bottom menu, tap Items. Then tap the black + icon in the bottom-right corner.

• On the next screen, enter your item details and set the initial quantity. Tap Save.

Note: There is a limit to the number of items you can register in your team. Please refer to our pricing to choose the plan that works best for you.

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Add Items via Excel

If you already have an Excel file with your item details, you can upload it to BoxHero and add multiple items at once using the Bulk Add function.

Import From Excel

1. Go to Data Center > Items.

2. On the top right, click Import from Excel > Add via Excel to upload your file.

3. Download the template and check that the column names in your Excel file match.

4. After reviewing the items to be added, click Done at the bottom to finish the process.

Excel Columns

• Fixed fields: Built-in fields that can’t be renamed or deleted (SKU, Item Name, Barcode, Cost, and Price).

• Custom attributes: These are attributes you set up under Data Center > Attributes. If you need additional attributes for your data, be sure to add them before working with Excel.

• Quantity by location: These are locations you set up under Data Center > Locations. If you haven’t added any locations yet, only the Qty (Default Location) column will be shown.

Things to Note

• Item name is required. All other fields will be saved as blank if you leave them empty.

• To automatically generate SKUs and barcodes, leave those fields blank in your Excel file.

• If you aren’t using the Purchases & Sales feature, you can leave the "Cost" and "Price" empty.

• If you don’t enter a quantity, it will be saved as 0.

BoxHero’s Excel feature identifies items using SKUs.

If you prefer to work based on barcodes, go to Settings > Team > Excel Import Settings and update the Item Identifier.

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How to Add Item Variants

If you have items with different options like size or color, you can add them to your BoxHero team with Item Variants. This feature allows you to quickly create multiple versions of the same item.

For example, if a sweatshirt comes in four colors and three sizes, you can add all variations by going to Item List > Add Item > Add Item Variants.

You’ll have 12 different combinations of the same sweatshirt in your inventory:

Brown	Yellow	Gray	Red
S	S	S	S
M	M	M	M
L	L	L	L

You can check out the full guide on managing item variants here.

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How to Update Item Details

1. Update Each Item

Select an item from the Item List and click the Edit or ... button to make changes.

2. Select Multiple Items

You can update multiple items by going to Data Center > Items. This is helpful when adding or modifying attributes a large group of items.

3. Edit Items via Excel

Make bulk changes to your item data via Excel.

• Go to Data Center > Items.

• On the the top right, click Import from Excel > Edit via Excel to modify item info in bulk.

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How to Delete Items

Delete Multiple Items

To delete multiple items, go to Data Center > Items.

You can change the View settings at the bottom to display 500 items per page, select all, and delete them in batches of 500.

Recover Deleted Items

If you accidentally deleted an item, you can recover it by going to Data Center > Items > ... > Recently Deleted > Restore.

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How to Manage Item Photos

Upload Photos in Bulk

You can upload multiple item photos at once by going to Data Center > Items > ... > Upload Photos.

1. Make sure that the file names match the SKUs of the items.

2. Drag and drop the photo files to BoxHero.

3. Click the Submit button to complete the process.

Download Photos in Bulk

You can download all item photos compressed into a single file at Data Center > Items > ... > Download Photos.

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Exporting Items

Export Item Details

Download your item data into an Excel file by going to Data Center > Items > Export to Excel.

In addition to your item information, you can export data such as your team’s Inventory Reports and Transactions history. Just look for the “Export to Excel” button in the top-right corner of each page.

Export Item Photos

To export your inventory list with item photos and barcode images, navigate to Data Center > Items > ... on the top right > Export to HTML.

1. Press Ctrl + A to select all items. (Mac: Command + A)

2. Press Ctrl + C to copy the data. (Mac: Command + C)

3. Open an Excel file and press Ctrl + V to paste the data. (Mac: Command + V)

4. Save your Excel file, which will now include item photos and barcode images.

You can filter and select specific data to save in Excel by searching for items in Data Center and using the Export as HTML feature.

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Still need help? Check out our FAQ on managing items.

Items & attributes