Low Stock Alerts

BoxHero's Low Stock Alerts feature helps you avoid stockouts by notifying you when inventory levels fall below a threshold. Reorder and replenish before running out to keep enough inventory on hand.

Get low stock alert notifications directly via the mobile app.

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How to Set Up

1

Set Safety Stock

Safety stock is the minimum quantity of an item you want to keep in stock to avoid stockouts. You can set this up to monitor your inventory levels.

• Go to Other Features > Low Stock Alerts.

• Click Set up Safety Stock.

2

Configure by Location

Customize safety stock settings: You can manage multiple warehouses or locations by setting alerts based on inventory levels in each specific site.

• All Locations: Sums inventory across all sites

• Specific Location: Tracks individual site levels

3

Enter Quantities

After adding the Safety Stock Attribute, click on Edit Quantity to to enter the desired amount of safety stock for each item.

To bulk edit safety stock quantities via Excel:

• Navigate to Data Center > Items > Import from Excel.

• Choose Bulk Edit to download your existing data into Excel.

• Map the “Safety Stock” column and upload the file with your safety stock data back to BoxHero.

If you set the safety stock to 0, you’ll get a notification when the item is out of stock.

4

Monitor Low Stock Items

After setting safety stock quantities, you can easily check for items with low stock.

5

Set Up Notifications

To receive alerts when stock falls below the safety stock quantities, you must enable app notifications in your settings.

Go to Settings > Notifications.

• App Notifications: Toggle to ON to receive mobile app notifications.

• Alert Locations: If managing multiple locations, you can choose to receive alerts for specific locations only.

• Alert Time: Set a preferred time to receive notifications.

If you’re not receiving alerts even though your notifications are turned on, please check your phone’s app notification settings.

Any changes you make will only apply to your account and will not affect other team members. Each user can set their own preferences for receiving low stock alerts.

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Have questions on Low Stock Alerts? Check out our FAQ.

Low stock alerts