Low Stock Alerts

BoxHero's Low Stock Alerts feature helps you avoid stockouts by notifying you when inventory levels fall below a threshold. Reorder and replenish before running out to keep enough inventory on hand.

Get low stock alert notifications directly via the mobile app.

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How to Get Low Stock Alerts

1

Set up Safety Stock

Safety stock is the minimum quantity of an item you want to keep in stock to avoid stockouts. You can set this up to monitor your inventory levels.

• Go to Other Features > Low Stock Alerts.

• Click Set up Safety Stock.

2

Add a Numerical Attribute

Safety stock requires an attribute with a numerical value. If you don't have one already, add one and give it a relevant name (e.g. "Safety Stock," "Minimum Quantity," "Warehouse Reorder Level").

3

Enter Quantities

After adding the Safety stock attribute, click on Edit to to enter the desired amount of safety stock for each item.

To bulk edit safety stock quantities via Excel:

• Navigate to Data Center > Items > Import from Excel.

• Choose Edit via Excel to download your existing data into Excel.

• Map the safety stock attribute column and upload the file with your updated numbers.

If you set the safety stock to 0, you’ll get a notification when the item is out of stock.

4

Monitor Low Stock Items

After setting safety stock quantities, you can easily check for items with low stock.

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Notification Settings

To receive alerts when stock falls below the safety stock quantities, you must enable app notifications in your settings.

Go to Settings > Notifications.

• Push Notifications: Toggle to ON to receive mobile app notifications.

• Alert Locations: If managing multiple locations, you can choose to receive alerts for specific locations only.

• Alert Times: Set a preferred time to receive notifications.

If you’re not receiving alerts even though your notifications are turned on, please check your phone’s app notification settings.

Any changes you make will only apply to your account and will not affect other team members. Each user can set their own preferences for receiving low stock alerts.

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Location-specific Settings

If you're using multiple locations, you can receive low stock alerts for a specific site or area. Add a safety stock attribute for each location and set the quantity individually.

• All Locations: Sums inventory across all sites

• Specific Location: Tracks individual site levels

After setting up safety stock for each location, each member can individually configure alerts for their desired locations under Settings > Notifications.

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Frequently Asked Questions

Have questions on Low Stock Alerts? Check out our FAQ.

Low stock alerts