# ZEBRA ZD421T

## Printer Setup

1. If you purchased the **Bluetooth or Wi-Fi module** for mobile printing, open the cap on the bottom of the printer and install the module.\
   (Skip this step if you do not have a module.)

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-091e50e6c3552da0e9226b89602835c37730932c%2Fzebra-zd-421t-setup-1.webp?alt=media" alt=""><figcaption></figcaption></figure>

2. Pull the **yellow buttons** on both sides of the printer to open the cover.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-6d98a9eea78d3fa1452064c7bc052417d8bce4d3%2Fzebra-zd-421t-setup-2.webp?alt=media" alt=""><figcaption></figcaption></figure>

3. Place the ribbon with the **outer side facing down** and attach it to the holder.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-74cca2b1ed611ffea95760fee8cc26689797cd01%2Fzebra-zd-421t-setup-3.webp?alt=media" alt=""><figcaption></figcaption></figure>

4. Install the attached **ribbon** into the printer.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-9aa57e3a5b5487b945f2d1c41fa68aa0815e7a66%2Fzebra-zd-421t-setup-6.webp?alt=media" alt=""><figcaption></figcaption></figure>

5. Install the **ribbon core** into the printer.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-81039223f751df7580b1153f2b8054d39138181e%2Fzebra-zd-421t-setup-5.webp?alt=media" alt=""><figcaption></figcaption></figure>

6. After securing the ribbon with tape, lightly wind it to ensure it lays flat.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-9aa57e3a5b5487b945f2d1c41fa68aa0815e7a66%2Fzebra-zd-421t-setup-6.webp?alt=media" alt=""><figcaption></figcaption></figure>

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/ec6af04a388a4dcc865bb7b0965c84bd/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/ec6af04a388a4dcc865bb7b0965c84bd/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

7. Place the **label** **paper** between the media holders.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-40110d6766839855e54f85d977196b16a736e315%2Fzebra-zd-421t-setup-7.webp?alt=media" alt=""><figcaption></figcaption></figure>

8. Close the printer cover and connect the **power** **cable**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-7f57ae0ee392079e30987bfe37ceb72a8361ac94%2Fzebra-zd-421t-setup-8.webp?alt=media" alt=""><figcaption></figcaption></figure>

9. Press the power button and wait for the status LED to turn green. Then press the **FEED button** to check if the paper comes out properly.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-ef147eda7dbf7623c00ded35db301be7031ee82a%2Fzebra-zd-421t-setup-9.webp?alt=media" alt=""><figcaption></figcaption></figure>

***

## Connecting the Printer

{% tabs %}
{% tab title="Mobile" %}

#### **I. Device Setup**

{% hint style="warning" %}
**Note**: ZEBRA mobile printing is only supported on *Android* devices.
{% endhint %}

{% stepper %}
{% step %}
Install [Zebra Print](https://play.google.com/store/apps/details?id=com.zebra.channelaps\&utm_source=na_Med) from the Google Play Store.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-a2cd42ba766902338962f3b5502a77aa572b98e3%2F0%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Open the app and select the **navigation menu (☰)** and tap **`App Settings`**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-82bd273537bd0d71224b2492787fbb28ed77c771%2F1%20(4).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Change the unit of measurement to **millimeters (mm)** and return to the previous screen.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-0b8955b6b6ce31998834abe9ae19e9a5199af5ac%2F2%20(5).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Tap the **`...`** button at the bottom and select **`Add Printer`**.\
Choose **`Bluetooth`** as the connection method.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-8fbab793fef960e94788de4672582315019aa0eb%2F0%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Tap **`Search Printers`** and select your printer.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-782aedc28988149675487505acc96d4185d0eaa3%2F1%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enter the label size and tap **`Print Test Page`** to verify label output.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-e128759d2bbe9e4606997602fa6a00f9c7878f6e%2F6%20(4).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

#### **II. Printing Labels**

{% hint style="success" %}
Once the **Zebra Print** app is set up, you can print labels from **BoxHero**.
{% endhint %}

{% stepper %}
{% step %}
Create barcode labels on the BoxHero [web platform](http://app.boxhero.io/) (desktop), which can then be used on your mobile device.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-b3b4ee90eab2d445a76283779a13f921e46bc96d%2F11%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-26535e61af2eb8654f2306e4b71e040580941baa%2F12%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-dfe40312b4414c50847a4a263cd559de62bcd627%2F13%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-fa4ade1d848e042d769f898b71771a40048cc591%2Fprint%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Learn more about designing barcode labels [here](https://www.boxhero.io/docs/key-features/print-barcode#create-barcode-labels).
{% endhint %}
{% endstep %}

{% step %}
Open the [BoxHero app](https://docs-en.boxhero.io/getting-started#get-the-mobile-app) on your mobile device and tap **`Print Barcode`** on the home screen.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-154d157be39f8a2fd341f1c3b3ebad18dc9b0a95%2F7%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Tap **`Select Label`** and choose your design.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-3a78c10e217732bf0ec4dd6bb7f24c3470439c05%2F9%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the items to print, enter the print quantity, and tap **`Done`**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-b932b30cec4f5e8839ba6bae5aec0b9084b43b02%2F8%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Tap the **`Print`** button and select **`Print`** again in the pop-up.\
(If the printer is not listed, tap “**More / More Options**.”)

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-2452f6efc0bd80643fb53e70169d6c706fb4ccc0%2F10%20(4).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Choose your printer and tap the **print** **icon** on the next screen to confirm printing.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-4506502430a8d9d146d6a5dc7ab6c2ee5d2c56a3%2F2%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-6a0c43500596d0047d259f699494807cbdd4a49c%2F11-en%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Desktop" %}

#### **I. Installing the Driver**

{% stepper %}
{% step %}
Search for your printer model on the official [ZEBRA website](https://www.zebra.com/us/en/support-downloads.html) and download the driver.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-62ae28c0f25262f06ed24e6c85bb411b219bfe69%2F0%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-5e5aacb35138d50ee5ed47a873dc8df8a8470d96%2F1%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-549165a237b24147410f22ee2170280fa7c90581%2F2%20(4).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Run the driver file to begin installation.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-3efe4acfa12c879144c6a3f7cceb5b03881eea48%2Fzebra-zd230d-pc-printing-driver-2png.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
On the final screen, check **Run the printer installation wizard** and click **`Finish.`**

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-c670f71b6df8bf4cf11e0733507d5c5ee0c86d59%2Fzebra-zd230d-pc-printing-driver-3.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Pause the process and prepare a USB cable to connect your PC and printer.\
(Don't connect it yet.)

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-c842f745dbcde6a73a2f9b2dfa8871d544b91c37%2FZD421T.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Continue with the printer installation wizard.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-0bd86345098af32220063f1eec1403723bb65a3e%2F3.png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-9de3355cc3dcfda88f879dfbd8e3ea0fa69883be%2F5%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
When prompted, connect the USB cable to both the printer and computer. If the screen doesn't advance, try disconnecting and reconnecting the USB cable.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-3beb9e4cf9c0cd1ae183e68a45c0644ed4f23d8b%2F6%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click **`Next`** to complete the installation.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-2b67294194117ac1111f9665126b38daf5221226%2F3%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Now you need to set the paper size in the printer settings. Go to **`Bluetooth & devices`** > **`Printers & scanners`**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-97fb21de6583619d36f150a077755d9113c6a036%2F4.png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-1a2f6fd5c608646b335191c4339742ef30dab15c%2F5%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-f6913e5fa18c3fdd3c5e400811ab96786fddd500%2F6%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
If the paper size is not set correctly in the printer settings, the printout may not align properly.
{% endhint %}
{% endstep %}
{% endstepper %}

#### **II. Printing Labels**

{% hint style="success" %}
Once the driver is installed and paper size is set, you can print labels from BoxHero.
{% endhint %}

{% stepper %}
{% step %}
Log into BoxHero on your PC and navigate to the **`Print Barcode`** section.\
Select **Thermal Label** and enter the paper size you'll be using.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-b3b4ee90eab2d445a76283779a13f921e46bc96d%2F11%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Choose your desired template: **Barcode** or **QR Code**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-26535e61af2eb8654f2306e4b71e040580941baa%2F12%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The preview screen on the right will display one of your registered items for reference.
{% endhint %}
{% endstep %}

{% step %}
In the **Design Details** section at the bottom of the page, set up the item information you want to display on the label.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-dfe40312b4414c50847a4a263cd559de62bcd627%2F13.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Need help with design settings? Click [here](https://docs-en.boxhero.io/features/print-barcode#customize-your-barcode-design) for detailed instructions.
{% endhint %}
{% endstep %}

{% step %}
Select "**Vector**” for barcode format and click **`Save`**.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-383580edec925c32ffbb32c75ab4fb745e07bc30%2F14%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Add the items you want to print to the list, then click the **`Print`** button at the bottom.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-d3abf97482967507a469742cf27ec74aaf8932f7%2F15%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the printer you want to use and click **`Print`** to start the printing.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-df252eeb6a7149cc6afe3daba1276e8d2d3ddb3f%2F7%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-6a0c43500596d0047d259f699494807cbdd4a49c%2F11-en%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.boxhero.io/docs/resources/guides/zebra-zd421t.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
