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Inventory Count

Inventory counts help reconcile discrepancies between your actual inventory and the system's recorded quantities so your records stay accurate and up to date.


  • Supports multiple users working simultaneously
  • Integrates with barcode scanners for faster entry
  • Allows for full or partial inventory counts
  • Compatible across desktop and mobile devices
  1. The team admin initiates a new inventory count project. Choose the location and select the items to include.

  2. The admin creates Task Sheets and assigns each sheet to an assignee. You can create multiple sheets in one project (e.g., by storage area or display section).

  3. Assignees select their assigned task sheet and count items by searching for them or scanning barcodes.

    You can save a draft to pause. The sheet status changes to "In Progress."

    Task Sheet Status

    • Not Started: The assignee has not begun counting the items in the sheet.
    • In Progress: Counting has started but is not finished.
    • Completed: All items in the sheet have been counted; it's ready for the admin's review.
  4. When all task sheets are complete, the project status changes to "Awaiting Review."

    Inventory Count Status

    • In Progress: Assignees are counting and updating task sheets.
    • Awaiting Review: All task sheets are complete and waiting for the admin to review.
    • Submitted: The count is finalized. All task sheets have been reviewed and closed by the admin.

    Clicking Preview opens the "Count Preview" screen, where the admin can compare starting quantities against counted quantities for each item, along with the difference. The results can be reviewed directly on screen or downloaded via Export to Excel.

    After reviewing the counted results, the admin clicks Submit to apply the counted quantities to current inventory levels. Once submitted, the new quantities are immediately reflected in inventory via an Adjust Stock transaction, and the count status changes to "Submitted" with a completion timestamp.


The BoxHero app lets you input inventory quantities in the same way. You can use your phone camera or an external barcode scanner for data entry.


Looking for more info? Check out our FAQ on inventory counting.