> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/concepts/partners.md).

# Partners

Manage your partners — both the suppliers and customers you work with — to track inventory orders. You can save and access details like their names and contact information.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fgit-blob-21de32baaa79ca0bfc5eba0138777e8b84b5ec57%2F%E1%84%80%E1%85%A5%E1%84%85%E1%85%A2%E1%84%8E%E1%85%A5.png?alt=media" alt=""><figcaption></figcaption></figure>

***

## Definitions

A **Supplier** is a partner who provides items to your inventory. \
Suppliers are linked to <mark style="color:$primary;">`Stock In`</mark> transactions and can be used to track purchase orders.

A **Customer** is a partner who receives items from your inventory. \
Customers are linked to <mark style="color:$primary;">`Stock Out`</mark> transactions and can be used to track sales orders.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FiVWEy2oLwrVW7WZ1RrDf%2Fpartners-overview.jpg?alt=media&amp;token=0b3db681-1d18-4d50-b121-aad89a14c4a4" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The <mark style="color:$primary;">`Data Center`</mark> is one of the main tabs on BoxHero’s menu bar that allows users to manage data like items, attributes, and partners.
{% endhint %}

***

## Adding Partners

### On Your Computer

1. Navigate to <mark style="color:$primary;">`Data Center`</mark> > <mark style="color:$primary;">`Partners`</mark>.
2. Click <mark style="color:$primary;">`Add Partner`</mark> in the top-right corner.
3. Choose between **Supplier** or **Customer**.
4. Enter the partner's details.
5. Click <mark style="color:$primary;">`Add`</mark>.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### On Your Phone

You can add partners in the same way on the mobile app.&#x20;

1. Go to <mark style="color:$primary;">`Settings`</mark> > <mark style="color:$primary;">`Data Center`</mark> > <mark style="color:$primary;">`Partners`</mark>.
2. Click the <mark style="color:$primary;">`+`</mark> (add) button in the top-right corner.
3. Choose between **Supplier** or **Customer**.
4. Enter the partner's details.
5. Click <mark style="color:$primary;">`Save`</mark>.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### Add Multiple Partners

You can also add multiple partners at once using an Excel file by selecting one of the following under the “**Add Partner**” dropdown:

* <mark style="color:$primary;">`Add Suppliers via Excel`</mark>
* <mark style="color:$primary;">`Add Customers via Excel`</mark>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fyccjkzgjgem9kvpTLhCh%2Fpartners-add%20with%20excel.jpg?alt=media&amp;token=81bbf90c-5d2d-4a05-9b49-8be2f9cf4501" alt=""><figcaption></figcaption></figure>

Make sure to download the template for reference. Your Excel file should include these columns:

* Name
* Phone Number
* Email
* Address
* Memo
* Language

***

## Inventory Transactions for Partners

### A. Stock Out to Customers

When recording a <mark style="color:$primary;">`Stock Out`</mark> transaction, you can select one of the registered customers from your *Partners* list.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2F2y1tua5bQdZ2MdFb1fKS%2Fpartner-stock%20out.jpg?alt=media&amp;token=02adeae4-35fa-4af7-b34f-a927a4978472" alt=""><figcaption></figcaption></figure>

### B. Stock In from Suppliers

For a <mark style="color:$primary;">`Stock In`</mark> transaction, you can select one of the registered suppliers from your *Partners* list.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fo7br61PmgNnZQecOWZrY%2Fpartner-stock%20in.jpg?alt=media&amp;token=edbaeea2-a3d5-488b-8b36-310487078211" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** If you don’t need to add a partner, you can skip this step and continue.
{% endhint %}

***

## Managing Orders for Partners

### A. Sales Orders for Customers

You can create a Sales Order (SO) for a specific customer and keep track of your orders.

1. Go to <mark style="color:$primary;">`Purchases & Sales`</mark> > <mark style="color:$primary;">`Sales`</mark>.
2. Select **Customer** from the dropdown.
3. The system will auto-fill the customer’s saved address and phone number from your **Partners** list.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

#### Send a Sales Invoice

You can also email the invoice directly to this customer.&#x20;

* Go to the completed sales order and click the <mark style="color:$primary;">`...`</mark> (more) button > <mark style="color:$primary;">`Send Email`</mark>.&#x20;
* The customer’s saved email information will be used automatically.

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2Fc4j1UMKe3R4sRzlA72Lx%2Fsales%20order-send%20email.jpg?alt=media&amp;token=eb004efd-6037-4890-b22e-77bbe1ec1789" alt=""><figcaption></figcaption></figure>

### B. Purchase Orders for Suppliers

You can also create a Purchase Order (PO) for a specific supplier.

Go to <mark style="color:$primary;">`Purchases & Sales`</mark> > <mark style="color:$primary;">`Purchases`</mark>, where you can edit, delete, print, or save the PO as a PDF. To change how it looks, adjust the [print layout settings](https://www.boxhero.io/docs/concepts/pages/sxVUqKpmJS07Fpz3Bb7q#a.-print-layout).

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FKskTraQXtPdrqjKl9fOi%2Fpurchases-filter%20by%20partner.jpg?alt=media&amp;token=405ebce6-4ea7-433b-bfdc-154fb1cc9508" alt=""><figcaption></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FHGVfIl8agqTMw0oucnMg%2Fpurchase%20order-more%20actions.jpg?alt=media&amp;token=f5fa3579-0bc7-47b5-859d-e6ab2d83f958" alt=""><figcaption></figcaption></figure>

***

## Filtering by Partner

You can filter by partner to streamline your view across these BoxHero features:

* Transactions
* Purchases
* Sales
* Returns
* Sales Reports
* Summary

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FWxy2m3dLoNZJFuEBPnaC%2Ftransactions-partner%20filter.jpg?alt=media&amp;token=3f4f86e8-d586-4336-8f40-95f476285f85" alt=""><figcaption><p>Filter <mark style="color:$primary;"><code>Transactions</code></mark> by specific partners</p></figcaption></figure>

<figure><img src="https://687823928-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlRf1QqJGoevCQqGbfI80%2Fuploads%2FH6igZI3qQs2BWmsWwUWH%2Fsummary-partner%20filter.jpg?alt=media&amp;token=8f3ba0c0-5924-4ab9-a545-6301733501e1" alt=""><figcaption><p>Filter <mark style="color:$primary;"><code>Summary</code></mark> by specific partners</p></figcaption></figure>

{% hint style="success" %}
To share inventory details with your partners in real time, use the [**Inventory Link**](/docs/other-features/inventory-link.md) feature.
{% endhint %}
