> For the complete documentation index, see [llms.txt](https://www.boxhero.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.boxhero.io/docs/concepts/partners.md).

# Partners

<figure><img src="/files/CFZj2hZstcQcWzO7t4ki" alt=""><figcaption></figcaption></figure>

***

## Definitions

A **Customer** is a partner who receives items from your inventory. \
Customers are linked to <mark style="color:blue;">`Stock Out`</mark> transactions and can be used to track sales orders.

A **Supplier** is a partner who provides items to your inventory. \
Suppliers are linked to <mark style="color:blue;">`Stock In`</mark> transactions and can be used to track purchase orders.

<figure><img src="/files/wRHJY3FPV3m2VwN99xrE" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The <mark style="color:blue;">`Data Center`</mark> is one of the main tabs on BoxHero’s menu bar that allows users to manage data like items, attributes, and partners.
{% endhint %}

***

## Adding Partners

### On Your Computer

1. Navigate to <mark style="color:blue;">`Data Center`</mark> > <mark style="color:blue;">`Partners`</mark>.
2. Click “**Add Partners**” in the top-right corner.
3. Choose between **Supplier** or **Customer**.
4. Enter the partner's details.
5. Click “**Add**.”

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18079591f2004b22b534f4dee0fe8fbf/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### On Your Phone

You can add partners in the same way on the mobile app.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/4016d43b52384092bdba00d5efe9e500/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

### Add Multiple Partners

You can also add multiple partners at once using an Excel file by selecting one of the following under the “**Add Partner**” dropdown:

* Add Suppliers via Excel
* Add Customers via Excel

<figure><img src="/files/KY553gaS0LXJbZLIGkUF" alt=""><figcaption></figcaption></figure>

Make sure to download the template for reference. Your Excel file should include these columns:

* Name
* Phone Number
* Email
* Address
* Memo

***

## Inventory Transactions for Partners

### A. Stock Out to Customers

When recording a <mark style="color:blue;">`Stock Out`</mark> transaction, you can select one of the registered customers from your *Partners* list.

<figure><img src="/files/SHDzqqXo2g2xkFEaIKai" alt=""><figcaption></figcaption></figure>

### B. Stock In from Suppliers

For a <mark style="color:blue;">`Stock In`</mark> transaction, you can select one of the registered suppliers from your *Partners* list.

<figure><img src="/files/rx1B9FBhe4jSWsovMYAj" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** If you don’t need to add a partner, you can skip this step and continue.
{% endhint %}

***

## Managing Orders for Partners

### A. Sales Orders for Customers

You can create a Sales Order (SO) for a specific customer and keep track of your orders.

1. Go to <mark style="color:blue;">`Purchases & Sales`</mark> > <mark style="color:blue;">`Sales`</mark>.
2. Select **Customer** from the dropdown.
3. The system will auto-fill the customer’s saved address and phone number from your **Partners** list.

{% embed url="<https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/iframe?autoplay=true&controls=false&letterboxColor=transparent&loop=true&muted=true&poster=https://customer-0jrbilsa8yt3k758.cloudflarestream.com/18031131fb8147dbb6fd65cefccc67b3/thumbnails/thumbnail.jpg?height=1080&preload=true>" %}

#### Send a Sales Invoice

You can also email the invoice directly to this customer.&#x20;

* Go to the completed sales order and click the <mark style="color:blue;">`...`</mark> (more) button > <mark style="color:blue;">`Send Email`</mark>.&#x20;
* The customer’s saved email information will be used automatically.

<figure><img src="/files/9qWikWoQjaCRG6C5aEhq" alt=""><figcaption></figcaption></figure>

### B. Purchase Orders for Suppliers

Similarly, you can create a Purchase Order (PO) for a specific supplier through the <mark style="color:blue;">`Purchases & Sales`</mark> menu. The PO can be easily edited, deleted, printed, or saved as a PDF at any time.

<figure><img src="/files/cNv8hJ9xRj6FGbWBFHNm" alt=""><figcaption></figcaption></figure>

***

## Filtering by Partner

You can filter by partner to streamline your view across these BoxHero features:

* Transactions
* Purchases
* Sales
* Returns
* Sales Reports
* Summary

<figure><img src="/files/Dr3MXyJLLaj5pPk2HN8l" alt=""><figcaption><p>Filter Transactions history by specific partners</p></figcaption></figure>

<figure><img src="/files/0cH0MoUNXFSjt09IljtR" alt=""><figcaption><p>Filter Summary by specific partners</p></figcaption></figure>

{% hint style="success" %}
To share inventory details with your partners in real time, use the [**Inventory Link**](/docs/other-features/inventory-link.md) feature.
{% endhint %}
